Job Information
Amazon Delivery Strategy Manager, Supply Chain Optimization in Tokyo, Japan
Description
このポジションでは配送戦略を改善する仲間を募集しています。
アマゾンジャパンは"地球上で最もお客様を大切にする企業になること"を目指し、お客様の要望にお応えし信頼を得る事により成長してきました。Eコマース（EC)ビジネスでは、お客様のご注文の品を出来る限り早く確実に届ける事が生命線と言えます。複雑化・多様化するビジネス環境の中で配送スピードを維持向上し続ける事、これがアマゾンジャパンの成長の重要な要素です。
我々は、分析的、革新的、実践的で顧客重視でサービス開発に熱意をもって取り組める人材を探しています。このポジションでは、高品質かつ低コストの配送スピードを向上させるためのプログラムやプロジェクトを実行することが求められます。複雑なデータや指標を分析し、分析結果を実行に移す能力が必要です。顧客体験を改善するためにプロジェクトを主導し、ステークホルダーを巻き込むことを躊躇しないことも重要です。迅速な行動、適切なタスクの優先順位付け、複数の期限管理が、この役割を成功させるための不可欠なスキルです。日本語と英語による書面および口頭コミュニケーションも必要とされます。
At Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon is to build a world class operation. Japan has one of the most advanced delivery networks globally where fast and high-quality delivery is an expectation from customers, which requires that we offer ultra-fast delivery with precision of delivery.
We are looking to hire a passionate, analytical, innovative, hands-on, and customer-obsessed person to execute programs and projects to improve end-to-end delivery speed with high-quality and low-cost structure. This person should be skilled at analyzing complex data and metrics and turning analysis into action. The person does not hesitate to initiate and drive a project and involve stakeholders to improve the customer experience. The ability to promptly take action, prioritize tasks properly, and manage the multiple due dates are essential to success in this role. Writing and verbal communication in both Japanese and English will also be required.
Key job responsibilities
データドリブン: 配送戦略の立案および運営担当として、日々データレポートをチェックし、現状のオペレーションからさらなる改善ポイントを見つけ、実現させる。
英日コミュニケーション力: アマゾンのオペレーションとシステム、およびそれらの相互作用を深く理解し、日本語および英語で国内外のステークホルダーとコミュニケーションをとり、配送コストの削減に役立てる。
プロジェクト管理: 部門を横断する中規模のプロジェクトを管理する。会議の進行、タスクと状況の追跡、リーダーへのサポート要請などが含まれる。
経営層への報告: 新規配送戦略のプロジェクトオーナーとして、コスト削減関連指標を定期的な報告書にまとめ、経営層を含む主要ステークホルダーに共有し、状況を理解してもらう。
長期的な戦略の提案: 高い視点から、お客様体験を損なわずにコスト削減できる提案をする。また、他国(主に米国およびEU)で実施されているイニシアチブを積極的に分析し、日本への導入を担う。
Data-driven: As the person in charge of delivery strategy planning and operations, you will check daily data reports and find further improvement points from the current operations, and realize them.
English-Japanese Communication Skills: Deeply understand Amazon's operations and systems, and their interactions, communicate with domestic and international stakeholders in both Japanese and English, and use this to help reduce delivery costs.
Project Management: Manage medium-scale cross-departmental projects. This includes facilitating meetings, tracking tasks and status, and requesting support from leaders.
Reporting to Executives: As the project owner of a new delivery strategy, you will regularly prepare reports with cost reduction-related metrics, share them with key stakeholders including executives, and help them understand the situation.
Proposing Long-term Strategies: From a high-level perspective, make proposals that can reduce costs without compromising customer experience. Also, actively analyze initiatives being implemented in other countries (mainly the US and EU), and take charge of introducing them to Japan.
About the team
JP Supply Chain Management (SCM) aims to provide all customers with the fastest and most convenient local delivery experience through optimizing our supply chain. Our goal is to serve customers in their online shopping journey, deliver their purchase as quickly, accurately, and cost effectively as possible. We work closely with FC, AMZL, Transportation, DEX, and WW tech teams.
More Information (Japanese Only)
・Department: Supply Chain Management(SCM)/Middle Mile (https://www.amazon.co.jp/b?node=5637338051)
・Job:Project Management (https://www.amazon.co.jp/b?node=5609904051)
・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)
*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Business-level English proficiency (able to lead meetings)
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Business-level Japanese proficiency(able to lead meetings)
Excited about working in a diverse group and contributing to an inclusive culture