Job Information
Indiana State Job Bank Assistant Branch Manager in Tipton, Indiana
POSITION SUMMARY:
The Assistant Branch Manager at First Farmers Bank and Trust will oversee daily branch operations, ensuring efficiency, compliance, and exceptional customer service. You will support the Branch Manager in driving performance and operational excellence while fostering a positive work environment.
KEY RESPONSIBILITIES:
Operational Management:Oversee daily branch operations, ensuring adherence to policies, procedures, and regulatory requirements.
Compliance and Risk Management:Ensure branch activities comply with all banking regulations and internal policies. Identify and mitigate operational risks.
Customer Service Excellence:Maintain high standards of customer service, resolving issues promptly and effectively.
Team Supervision:Support branch staff, providing training, coaching, and assist Branch Manager with performance evaluations and supervision of day-to-day branch activity in Branch Managers absence.
Process Improvement:Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.
Cash Management:Oversee cash handling procedures, ensuring accuracy and security.
Branch Audits:Conduct regular audits to ensure compliance with internal controls and regulatory standards.