Job Information

Robert Half Collections Specialist in Tewksbury, Massachusetts

Description We are offering a contract to hire employment opportunity for a meticulous and organized Collections Specialist in Tewksbury, Massachusetts. The individual will be part of our team, dealing with customer credit applications, maintaining customer credit records, and resolving customer credit inquiries. This role is primarily centered around building relationships with customers, making phone calls to accounts, and handling incoming calls from customers.


• Process customer credit applications with precision and efficiency

• Maintain and update customer credit records regularly

• Handle customer credit inquiries promptly and professionally

• Monitor customer credit accounts diligently

• Undertake appropriate measures to collect delinquent payments

• Use accounting software systems effectively for various tasks

• Utilize Microsoft Excel for data management and analysis

• Adhere to established collection processes and guidelines

• Perform the role of a collector when necessary

• Manage and resolve credit-related issues efficiently. Requirements • Demonstrated proficiency in Accounting Software Systems

• Proficiency in Microsoft Excel

• Comprehensive understanding of Collection Processes

• Previous experience as a Collector is required

• Knowledge and understanding of Credit procedures and guidelines

• Ability to work in a fast-paced, deadline-driven environment

• Strong communication skills, both verbal and written

• Detail-oriented with the ability to manage multiple tasks simultaneously

• Strong organizational and time management skills

• Ability to maintain confidentiality of sensitive information

• Ability to work independently and as part of a team

• High degree of professionalism and integrity in dealing with sensitive financial information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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