Job Information
CENTRAL COUNTIES CENTER FOR MHMR SERVICES Caseworker 3- MCOT in Temple, Texas
Maximum Starting Hourly Rate - Dependent on Qualifications
Benefits
- Health
- Dental
- Vision
- Life Insurance
- Generous Paid Time Off - 9.23 hrs per pay period
- 10 Observed Company Paid Holidays
- 8 Hours Annual Volunteer Time Off
- Retirement Plan w/ Employer Match
- Employee Assistance Program
- Flexible Spending Account
GENERAL DESCRIPTION
Performs highly complex clinical services work. Work involves clinical screenings, assessments, and determinations for hospitalization and/or ongoing service eligibility based on consumer needs both in-office and within the community. Coordinates, links, and authorizes appropriate services and monitors consumer progress with meeting stabilization goals. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
This position provides a majority of services in the community, such as homes, jail settings, shelters, hospitals, and other environments in which the client lives and thrives. Due to this, this position is required to travel frequently within the service area and may interact frequently with clients, families, law enforcement/justice system officials, hospital staff, and other community stakeholders involved in the recovery of the individual they are serving.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Position is assigned to Temple Police Department (TPD); staff will respond to calls dispatched through TPD to complete a face-to-face crisis assessment within the designated timeframes outlined in CCS MCOT policies and procedures (which are established based on TAC code.) and in collaboration with needs established by Temple Police Department. This requirement is to be met 100% of the time. Document any barriers prohibiting meeting this requirement.
Staff will be responsible for monitoring police radio traffic and cross reference individuals in the calls to the Electronic Health Record (EHR) for identifying individuals with history of MH and IDD concerns and determination for co-response to location of the call.
Staff will use best clinical practices and benchmark standards to complete a crisis assessment on any individual who presents in crisis.
Staff will provide follow-up sessions on all crisis encounters according to MCOT protocols including; 24 or 48-hour follow-up face-to face sessions depending on status of client; provide State Mental Health Facility (SMHF) hospital discharge follow up within seven days; provide crisis follow up and transition services to individuals. This requirement is to be met 100% of the time. Document any barriers prohibiting meeting this requirement.
Meet crisis response timeliness requirements for assessment requests as identified by the State of Texas - Emergent within one hour, Urgent within eight hours, and Routine within twenty-four hours.
Make appropriate determination for client placement depending on level of current risk based on information gathered from crisis assessment and Columbia Suicide Severity Rating Scale. If client is determined to meet criteria for an outpatient level of care, then a safety plan will be created or reviewed on-site with the client. Documentation in Cerner that a safety plan was completed is required. A copy of the safety plan is to be provided to the client.
Provide crisis prevention services, including psychoeducation, referrals, and follow-up to access progress.
Provide outreach, referral, and brief interventions to survivors of suicides.
Staff will initiate internal referrals and actively collaborate with MH and IDD service providers to e