Job Information
Amazon Manager, Staffing Strategies in Tempe, Arizona
Description
The Supply Chain Strategy Team supports North America Customer Fulfillment and is responsible for managing the workflow of customer orders across multiple shipping processes. We focus on managing customer experience while minimizing fulfillment cost. The primary goal of the team is to execute efficient and effective workflow management through partnership with site leaders. Additionally, the Strategy supports innovation in fulfillment to drive the business forward and is a conduit to channel best practices across the network for real-time process improvement, supporting network wide initiatives at the speed the business requires. The team moves at a fast pace and embraces the Amazon culture of work hard, have fun, make history!
Key job responsibilities
Work with labor planning stakeholders (PPT, Hamilton, ACES and AFT) to build the foundation and develop strategic plans for centralization and automation of labor planning processes in NACF
Provide operational insight to the Amazon Fulfillment Technology (AFT) and Business Intelligence teams and work with them to develop advanced tools and intuitive automated mechanisms
Own strategic utilization of the automation of staffing and current manual toolsets
Communicate with Fulfillment Center Leaders and Regional Directors to determine network-wide initiatives
Deliver scalable models and action plans for senior managers and directors
Use data and bias for action to work through ambiguity and deliver results
Coach, motivate, and engage team of hourly team members while responsible for their performance
Manage a business that can operate 24/7 (including holidays) and commit the time required to get the job done
We are open to hiring candidates to work out of one of the following locations:
Tempe, AZ, USA
Basic Qualifications
3+ years of team management experience
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of delivering cross functional projects experience
1+ years of supply chain experience
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
Experience implementing repeatable processes and driving automation or standardization
Experience in data mining, data management, reporting, and SQL queries
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.