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Adecco Staffing CUSTOMER SERVICE REPRESENTATIVE in Tempe, Arizona

Adecco is currently assisting a local client recruiting for a customer service position in Tempe, AZ. This customer service position is a long term, temp to hire opportunity with starting pay rates of $14.00 per hour, plus overtime! For instant consideration for these Job Title Jobs, Apply Now!

  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers' needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/team sales targets and call handling quotas

  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure

    resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Go the extra mile to engage customers

  • Resolve customer complaints via phone, email, mail or social media

  • Use telephones to reach out to customers and verify account information

  • Greet customers warmly and ascertain problem or reason for calling

  • Assist with placement of orders, refunds, or exchanges

  • Advise on company information

    The starting pay rate for this position is $14.00 per hour, plus overtime as needed. Click on apply now for instant consideration for this position Tempe, AZ!

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    The Company will consider for employment qualified applicants with arrest and conviction records

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