Job Information
VSP Retail, Inc. Optical Technician in Tampa, Florida
This is a Job Description for an Optical Technician in Tampa, Florida
Summary: Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you'll know that you're doing work that matters---helping people bring their best vision to life.
Duties & Responsibilities: Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders. Offers exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders. Orders lenses and frames from appropriate lab or vendor based on vision plan. Performs shipping functions, including efficiently working with time-sensitive shipments and maintaining records. Unpacks and sorts of inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary. Routinely checks products on order for delays or back orders and communicates and resolves order issues. Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed. Assist with ordering lab supplies, working with vendors for all consumables, troubleshoots issues/problems, and creating lenses for glasses. Assist in efficiently moving work through the department. Maintain company safety standards. Maintain a clean workstation. Assist and cooperate with other departments. Ensure understanding and adherence to quality management and safety requirements, systems, and procedures. Other duties as assigned
Requirements and Qualification: Experience working in a fast-paced environment. One to two years of relative experience. Ability to meet department standards for productivity and quality. Ability to communicate at a level necessary to accomplish the above tasks. Good manual dexterity and hand/eye coordination. Ability to perform physical activities requiring bending, kneeling, and pulling/pushing. Ability to recognize and distinguish colors. Ability to understand and follow procedures. Ability to lift to 30 pounds. Ability to walk or stand up to 100% of the time
Equal Opportunity/Affirmative Action Employer.