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Crouse Hospital Scheduler - MFM: Crouse Medical Practice in Syracuse, New York

This position works for Crouse Medical Practice , a multispecialty physician practice with several locations to serve healthcare needs in the Syracuse, NY community!

Responsible for scheduling patient surgeries, tests and answering patient questions in a timely and efficient manner. This position will also be responsible for secretarial duties to the physicians.

ESSENTIAL FUNCTIONS:

  • Schedules surgeries/procedures, outpatient appointments (medical and diagnostic), admissions and set-up pre-op admission clearance as requested.

  • Schedules operative procedures by effectively utilizing and maximizing physician block time.

  • Obtain certification from insurance companies for scheduled surgeries, tests and admissions.

  • Obtains operative reports for patient charts

  • Responsible for follow up to ensure patients are compliant with orders tests and labs.

  • Sends appropriate paper work to the hospital for scheduled surgery.

  • Maintains tracking for appointments and assists in scheduling these appointments with any required tests.

  • Schedules referral appointments as requested by physicians

  • Maintain designated physicians schedule as individually requested, ensuring that patients are scheduled properly and avoid overbooking.

  • Answers questions regarding patient appointments, procedures and testing.

  • Maintains meeting information in the physician’s schedule.

  • Retrieves fax messages and distributes to appropriate staff.

  • Assists in various clerical duties including filing, ordering copies of image studies, sending out patient releases, sending out new patient paper work and checks for provider’s signatures on papers placed in the patient’s chart.

  • May coverage at the front desk as needed.

  • Answer telephones, retrieve and respond to voice messages per office policy.

EDUCATION & EXPERIENCE:

  • High school diploma or GED

  • Minimum of one-year experience in a health-related setting, preferably a physician’s office.

  • Medical terminology, word processing and computer experience.

  • Knowledge of medical terminology and office procedures

  • Skilled in operating a computer, fax and photocopy machine.

  • Skilled in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.

  • Skilled in documentation requirements for medical record.

Pay Range: $16.50 - $23.00 DOE

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