Job Information
Medtronic Clinical Specialist, Ear Nose Throat (12 Months Contract) in Sydney, Australia
Careers That Change Lives
Medtronic is offering an exciting parental leave cover position for a Clinical Specialist to be an integral member of our highly successful Ear Nose and Throat team, based in Sydney. This role offers responsibility across our entire ENT portfolio in Sydney with some travel to Central Coast and Hunter regions. We are one of the leading solutions partners in advancing ENT surgery across the globe to improve outcomes for patients and providers. From concept to commercialization, we bring meaningful innovation to our robust and growing portfolio of surgical devices, technologies and services. Through wise investments, thoughtful planning and world-class partnerships, we aim to help patients receive the care they need.
Medtronic ENT has been providing solutions for over 20 years for Ear (Otological) Nose (Rhinology) and Throat (Laryngology/Head and Neck Cancer) Conditions. Treating patients with Chronic ENT conditions from Otological or Hearing disruption due to infection, congenital conditions, and trauma. Rhinology for Chronic Rhinosinusitis and upper nasal airway obstruction due to sinus disease pathology. Tracheal airway conditions that obstruct laryngeal structures including tracheal papilloma to Thyroidectomy and Head and Neck cancer conditions.
A Day in the Life
Reporting to the Regional Sales Manager, this unique and exciting role based in Sydney, New South Wales, will see you receive dedicated on the job clinical and technical training to provide in theatre support and clinical education to healthcare professionals.
Primary responsibilities are:
To assist in achieving sales revenue and market share targets for specified region by assisting Territory Managers with customer service, clinical support and education.
Provide expert level in theatre support for all clinical end users and hospital staff on our products.
Ensure existing and prospective customers are technically competent through in-service education and regular product updates.
Serves as a technical resource to support sales of a specific medical product or solution.
Ensure the highest level of product and technical knowledge is attained and maintained.
Support Territory Managers’ account sales strategies through regular contact with key healthcare professionals.
Support Territory Managers with inventory control, including the expedited delivery of stock to customers as needed
Facilitate and conduct external Medical Education Events
Assist Territory Managers in providing after-hours on-call support.
Must-Have:
2+ years clinical support experience in nursing, clinical or medical device industry setting (preferably within ENT) with a strong track-record of meeting and exceeding performance goals.
Computer literacy including sound knowledge of the MS Office suite.
Nursing qualifications, general sciences degree or similar.
A valid driver’s license and willingness to travel and work out of office hours as required
Our Offer:
In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.
We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:
Range of on-demand online health and wellness training resources, apps, videos, and communities
We invest in professional training and development for employees at all levels.
Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.
Various insurance benefits include life and disability, salary continuances and salary sacrifice.
We have generous employee referral programs, corporate discount programs, leave benefits, and more!
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend Life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
Medtronic has been servicing Australia and New Zealand since 1973. We are a Best Place to Work in Australia and certified as a Great Place to Work in Australia and New Zealand. LinkedIn named Medtronic as a top company in Australia in 2021. The AFR has also recognized Medtronic on their' Most Innovative Companies List' in 2019 and 2020. Learn more about working at Medtronic: https://www.medtronic.com/au-en/about/careers.html
At Medtronic, we have an ongoing commitment to fostering a culture of inclusion, diversity, and equality. Therefore, we encourage candidates from all backgrounds to apply, regardless of their culture, religion, identity, ability, or race.
We are committed to achieving a diverse workforce and strongly encourage applications from our Aboriginal, Torres Strait Islander and Māori people.
Should applicants need assistance during the application process for accessibility reasons, we will accommodate this upon request.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.