Job Information

ServiceNow, Inc. Lead Development Rep in Staines, United Kingdom

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

ServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What you get to do in this role:

The Lead Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals.

  • Follow up on Marketing-generated leads to qualify them for potential Sales opportunities

  • Manage all inbound leads to Sales acceptance

  • Work with Marketing in completing multiple demand generation campaigns

  • Invite and bring attendance to company events and regional trade shows

  • Understand how ServiceNow solutions address customer pain points

  • Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings

  • Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified

  • Use our technology to manage marketing leads

To be successful in this role you have:

  • A creative and customer-focused mindset

  • A basic understanding of Cloud computing and SaaS offerings

  • Ability to differentiate ServiceNow to customers

  • Travel for training or meetings may occasionally be required


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here ( to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site ( .