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State of Minnesota Administrative Support - Office and Administrative Specialist Senior in St. Paul, Minnesota

Working Title: Administrative Support

Job Class: Office and Administrative Specialist, Senior

Agency: Human Services Dept

  • Job ID : 85704

  • Location : St. Paul

  • Telework Eligible : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 04/18/2025

  • Closing Date : 04/24/2025

  • Hiring Agency/Seniority Unit : Human Services Dept / DHS Central Office AFSCME

  • Division/Unit : DHS - Central Office / Jensen Implement Office Staff

  • Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 206 - Clerical/AFSCME

  • Work Area : C

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring state counties) and flexible hours options are available for up to 50% of scheduled workdays .*

This position is the primary administrative support person for the Department of Humans Services (DHS) Quality Assurance and Disability Compliance (QADC) Services which includes the QADC Services administrative team and the Successful Life Project (SLP) team. In this capacity, this person must be able to: carry out administrative policies and procedures of the office by exercising independent judgment in maintaining the normal workflow; ensure all correspondence is prepared and released according to due dates; and ensure that the public is served as efficiently and properly as possible. This incumbent participates in covering phone calls and answering questions or redirecting calls to the appropriate person; incumbent must be able to work with other support staff to provide assistance or backup assistance to the team and other staff members.

Responsibilities include but may not be limited to:

  • Provide administrative and clerical support to QADC Services and the Successful Life Project.

  • Develop and implement procedures to manage QADC Services’ administrative support functions to ensure administrative tasks are completed.

  • Function as the technical support liaison (TSL) for QADC Services.

  • Provide administrative support and technical assistance to help QADC Services manage their schedules, travel and meetings and support the team’s ability to meet its goals in a timely, efficient, and effective fashion.

  • Provide data entry support to manage QADC Services’ database(s).

  • Coordinate with other DHS administrations on administrative policies and procedures to help ensure compliance with DHS standards and guidelines.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

  • Customer Service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.

  • Data Entry Performance sufficient to input data quickly and accurately.

  • Database Management skills sufficient to create and update databases.

  • Spreadsheets skills sufficient to create and update spreadsheets.

  • Typing/Keyboarding skills sufficient to accurately type information into various formats.

  • Word processing skills sufficient to type correspondence, reports and other written material.

Preferred Qualifications

  • Knowledge of DHS programs and organizational structures.

  • Knowledge of data privacy standards.

  • Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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