Job Information

Penn National Gaming Sales & Catering Coordinator in St. Louis, Missouri

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

What does River City Casino & Hotel have to offer? 

  • Day 1 medical, dental, & vision benefits!

  • Uber benefit for nearby metro stops.

  • Recognition programs with cash rewards, gift cards, & more.

  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Sales & Catering Coordinator, you will:

  • Maintain accurate and up-to-date client files.

  • Prepare correspondence to customers, internal booking reports and file maintenance.

  • Participation in daily business review meetings, pre-convention meetings, training and other sales-related meetings are part of the job function. This position works closely with other departments in the hotel to ensure quality service is provided to the guest at all times.

  • Develop/maintain knowledge of market trends, competition and customers.

  • Assist Sales Managers with follow-up on client files and daily traces including prospecting follow up, contract due dates, deposit due dates and credit applications

  • Assist Sales Managers with follow-up on current clients at definite status involving payment procedures, rooming lists, cut-off dates, banquet event orders, direct billing and daily traces

  • Administrative support to Sales Managers including proposals, contracts, BEO’s, etc.

  • Prepare accurate daily front office files for groups prior to arrival.

  • Communicate with the Call Center regarding rooming lists and individual delegate reservations

  • Handle incoming inquiries, client requests and site inspections in the absence of the Sales Managers.

  • In-house support for the Sales Managers when required.

  • Assist all internal departments with internal meeting requirements and details.

  • Maintains third party vendor reference list for customer referrals.

  • Perform any reasonable request made by leadership.

  • Must be 21 years of age.

  • Must be able to obtain and maintain valid gaming license.

  • Associate's degree (A. A.) and one year related experience or equivalent combination of education and experience.

  • Demonstrated ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Starting at $18.00 per hour

Job/Display ID: 2023-105282

External Company URL:

Street: 777 River City Casino Boulevard