Job Information
EPIC Health Pharmacy Technician Care Manager in Southfield, Michigan
Pharmacy Technician - Care Manager
*Location: *Southfield, MI
*Job type: *Full time
Transform Medication Management with EPIC Health
At EPIC Health, we're not just improving healthcare---we're redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results. As a Pharmacy Technician - Care Manager, you'll play a vital role in ensuring patients receive the medication support they need to live healthier lives. If you're ready to combine your pharmacy expertise with a passion for making a difference, this is your opportunity.
What You'll Do
Medication Reconciliation
- Review and document patients' medication histories for accuracy and completeness.
- Collaborate with pharmacists and care teams to resolve discrepancies in medication lists.
Patient Education and Support
- Educate patients on medication use, side effects, and adherence strategies tailored to their needs.
- Address patient inquiries or connect them with the appropriate provider for further support.
Medication Adherence Monitoring
- Use EHR systems and other tools to track adherence to prescribed regimens.
- Proactively follow up with patients at risk of non-adherence and communicate concerns to care teams.
Care Coordination
- Assist with transitions of care, ensuring seamless medication management during discharges or care setting changes.
- Coordinate medication refills, prior authorizations, and delivery services to keep patients on track.
Data Entry and Documentation
- Maintain accurate, up-to-date patient records in the EHR system.
- Document patient interactions, interventions, and communications to support continuity of care.
Support for Healthcare Teams
- Collaborate with pharmacists to identify potential drug interactions or contraindications.
- Provide data and insights to enhance care plans and improve patient outcomes.
Compliance and Quality Assurance
- Ensure adherence to HIPAA, state pharmacy laws, and all relevant regulations.
- Participate in quality improvement initiatives aimed at improving patient safety and medication management outcomes.
What You Bring
Qualifications
- Certification: Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA).
- Experience: Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management.
- Knowledge: Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices.
Skills
- Technology Proficiency: Familiarity with EHR systems, pharmacy software, and telehealth tools.
- Communication: Excellent verbal and written communication skills for patient and provider interactions.
- Attention to Detail: Exceptional accuracy in documenting patient information and managing medication orders.
- Problem-Solving: A proactive approach to identifying and resolving medication-related issues.
Why Join EPIC Health?
What We Offer
Competitive Compensation: Recognizing your expertise and contributions.
Comprehensive Benefits: Health, dental, vision, and more to support you and your family.
Professional Growth: Opportunities for continu