Job Information
Marriott Operations Manager in South Portland, Maine
Additional Information
Job Number 25078736
Job Category Property Leadership
Location Courtyard Portland Airport, 100 Southborough Drive, South Portland, Maine, United States, 04106VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20Portland%20Airport%2C%20100%20Southborough%20Drive%2C%20South%20Portland%2C%20Maine%2C%20United%20States%2C%2004106)
Schedule Full Time
Located Remotely? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Maine Course Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job reference: 000326
Salary: $55,000-$65,000/year based on experience
Department: Property Leadership
Location: Courtyard Portland Airport (100 Southborough Drive South Portland, ME 04106)
Division: Maine Course Hospitality Group
Hours Per Week: 40 Operations Manager
Lead our team using your problem-solving skills and leadership abilities!
As the Hotel Operations Manager, you will be the role model for our staff and the person to whom they will look up to for guidance, leadership, and support. You will ensure that all departments are operating efficiently and effectively, and that guest satisfaction is a top priority.
What You’ll Do:
Oversee and manage the hotel's daily operations, including front desk, housekeeping, and food and beverage departments
Oversee the training and ongoing performance of associates
Assist with budgeting and financial management of the hotel
Maintain Knowledge of area, events, and hotel offerings
Maintain good customer relations, answer questions, resolve concerns in a timely manner
Maintain communication between departments
Troubleshoot and resolve any issues that may arise
Complete Administrative reports as requested
What You Bring:
Minimum 2 year hotel experience, and 1 year in a Supervisory role
Strong customer service skills with a focus on guest satisfaction
Strong interpersonal skills in person, written, and over the phone
Excellent problem solving and conflict resolution skills
Ability to manage and motivate staff members
Ability to stand and walk for extended periods of time
Schedule flexibility – ability to fill in shifts
Availability Nights, Weekends and Holidays
Benefits:
Weekly Paycheck
Bonus Potential
401k plus generous company match
Paid Time Off
Health
Dental
Vision
Travel Discounts
Company Scholarships for you or your family
Leadership and Operational Education Opportunities
About Us:
At MCHG we pride ourselves on Positively Impacting the Lives of our guests and associates. We provide an exceptional home-away-from-home experience for our guests and an extended family for our associates.
We offer fantastic benefits (Health, Dental, Vision, Life, 401k, PTO, Seasonal Bonus, Company Discounts and more) for Fulltime Associates. But most importantly we believe in treating all of our associates with the respect and dignity that a professional like yourself deserves.
If this sounds like an organization and opportunity for you … please click to apply.
MCHG is an Equal Opportunity Employer. This document is proprietary and confidential. No part of this document may be disclosed in any manner to a third party without the prior written consent of MCHG.
This company is an equal opportunity employer.
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