Job Information
ASM Global Event Coordinator in South Bend, Indiana
Essential Duties and Responsibilities
Meets with client’s groups to plan and organize assigned meetings and/or events.
Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
Keeps clients informed as to status of deadlines schedules, including but not limited to floor plan submissions, meeting room set-ups to provide equipment or services needed.
Maintains close contact with clients and facility staff to ensure successful events.
Follow-up on all client’s requests, concerns, and problems.
Assist with the preparation of the client’s final billing.
Supervise staff and oversee all aspects of facility operations related to events.
Follow SOP guidelines in all aspects of your position, this includes but is not limited to, use of to generate Event Resume.
Other projects as assigned by Event Manager and Director of Events.
Qualifications
To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience
Bachelor’s Degree (BA) in Event Management, Hospitality, or related field preferred.
Minimum 1 years’ experience in an event management level position in Events/Hospitality or training. Or equivalent combination of education and experience required.
Skills and Abilities
Prior supervisory experience preferred.
Strong customer service orientation
ServSafe and Liquor License preferred.
Knowledge of the principles of facility management, services, and equipment for a similar facility
Excellent organizational, planning, and interpersonal skills
Computer Skills
To perform this job successfully, an individual should have a working knowledge of event booking and scheduling software, spreadsheet software and word processing software and be proficient in Microsoft Word, Excel, and PowerPoint.
Working Conditions
Ability to work under limited supervision and to interact with all levels of staff including management.
Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around CC, at times, walking and/or standing up to 8-10 hours daily. The employee is regularly required to sit for long hours; using hand to handle files, type and operate offices machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle contracts, other office correspondence, etc.
NoteThe essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.