Job Information
TEKsystems Medical Records Specialist in Somerville, Massachusetts
Position Overview:
This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must! Our employees must, at all times, safeguard and protect patients' right to privacy. We are responsible for ensuring that only authorized individuals have access to our patients' medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Applicants should have familiarity with medical terminology and medical office processes and procedures.
* This role is fully on-site within a hospital facility in Somerville, MA! A CV-19 vaccination and flu vaccination (during flu season) is required for this location.
Essential Functions:
Assists incoming callers with the process of submitting a request for medical records
Provide status updates regarding requests
Route calls internally to different hospital departments as needed
Responsible for Opening and Scanning Incoming Mail
Other duties as assigned
Qualifications:
1-year prior experience in a medical records department or like setting preferred
Minimum of 6 months prior inbound call center experience preferred.
Strong technical/computer skills
General working knowledge of Microsoft Word & Excel
CV-19 vaccine
Flu vaccine (during flu season)
Local to Somerville, MA!
Details:
Pay: $20/hr.
Pay cycle – weekly | medical, dental & vision benefits offered.
Schedule: Monday – Friday | 8:00am – 4:30pm
Onsite position | Monday - Friday (No weekends)
Free parking or shuttle from the Sullivan T stop
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Somerville,MA.
Application Deadline
This position is anticipated to close on Apr 29, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.