Job Information
AON Client Services Manager in Singapore, Singapore
Assistant Manager, Employee Benefits
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
Stay abreast with the insurance markets development
Conduct Pre-renewal and/or renewals meetings with clients
Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
Handling of enquiries from both HR and employees
Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
Ensure prompt premium payment by clients/accounts that are assigned
Taking on any ad-hoc assignments
Skills and experience that will lead to success
Degree or Diploma from a recognised university or polytechnic
Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
5 years or more in the related experience
Analytical, critical thinking and decision making
Effective collaboration across departments and organization
Ability to work under pressure and manage deadlines
Positive, influencing and willing to embrace change
Alignment to departmental and organizational vision and goals
Self-directed growth and development
Strong interpersonal and presentation skills will be an advantage
Good skills on MS systems including Word, Excel, Powerpoint required
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#LI-CS3
#LI-CS3
2537876
Assistant Manager, Employee Benefits
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
Stay abreast with the insurance markets development
Conduct Pre-renewal and/or renewals meetings with clients
Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
Handling of enquiries from both HR and employees
Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
Ensure prompt premium payment by clients/accounts that are assigned
Taking on any ad-hoc assignments
Skills and experience that will lead to success
Degree or Diploma from a recognised university or polytechnic
Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
5 years or more in the related experience
Analytical, critical thinking and decision making
Effective collaboration across departments and organization
Ability to work under pressure and manage deadlines
Positive, influencing and willing to embrace change
Alignment to departmental and organizational vision and goals
Self-directed growth and development
Strong interpersonal and presentation skills will be an advantage
Good skills on MS systems including Word, Excel, Powerpoint required
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#LI-CS3
#LI-CS3