Regions Bank Mortgage Loan Coordinator in Shreveport, Louisiana
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Mortgage Loan Coordinator provides general sales and administrative support for an assigned mortgage sales office.
Schedules customer application appointments for Mortgage Loan Originators
Obtains closing agent approvals and changes
Creates, manages and distributes all management reports
Handles routine and complex customer questions and assists with problem resolution via phone or email
Acts as the main point of contact for customers and collects additional documentation as needed
Prepares file for submission to the Operations department
Obtains corrections for any audit or post-closing exceptions required from the Mortgage Loan Originator (MLO)
Assists with walk-in customers
Handles basic administrative tasks as needed
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
High school diploma or GED
One (1) year of administrative or mortgage experience
Good verbal and written communication
Good customer service and organizational skills
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans