Job Information
City Of Shoreview Community Center Specialist - Rentals & Building in Shoreview, Minnesota
The City of Shoreview is looking for a dynamic, high-energy individual to work as a full-time Community Center Specialist Rentals & Building in our active facility. The Community Center serves as an important gathering place for our community. We book over 1,100 events each year for weddings, dinners, receptions, corporate training/events, and birthday parties. Successful candidates will enjoy working with people, be detail-oriented, able to multi-task, solve problems, and work efficiently. DUTIES INCLUDE Market the facility on the phone and in person by providing detailed pricing and amenity information to potential clients, giving facility tours, and securing bookings for events and prepare contracts. Provide exceptional customer service to renters, members and guests. Answer questions, resolve problems and ensure services are delivered. Assure fulfillment of contract terms, conduct pre-event walk-throughs for larger events, collect deposits and final payments, check caterer and liquor services, secure after hour event security, and review rooms/kitchen for damage after events. Develop detailed room and equipment set-up needs to be distributed to appropriate staff. Assist with room set-ups as needed. Utilize CivicRec software to reserve all (internal & external) rentals; maintain the master schedule of all bookings and events. Maintain rental files, work records, balance cash drawers, generating and printing reports and other administrative functions. When scheduled as the Manager-on Duty, coordinate day-to-day activities in the Community Center providing information, handling customer concerns, enforcing rules and supervising staff. Perform in accordance to appropriate safety & security standards. Other duties and special projects as assigned. This list is not intended to include all essential job functions, but is representative of the typical job duties. Note: This position requires regular and reliable attendance, the ability to concentrate and manage multiple priorities with frequent interruptions, strong written and verbal communication skills, strong customer service skills, and the ability to work well with others. Hours: Week 1: Monday 8:00 am 4:30 pm Tuesday 8:00 am 4:30 pm Wednesday - 8:00 am 4:30 pm Thursday 8:00 am 4:30 pm Friday 8:00 am 4:30 pm Week 2: Saturday 12:15 pm - 8:15 pm Tuesday 11:00 am 7:00 pm Wednesday - 8:00 am 4:30 pm Thursday - 8:00 am 4:30 pm Friday - 8:00 am 4:30 pm Hiring Wage Range: $24.80 - $27.37 per hour depending on qualifications, plus excellent benefits. Deadline: Open until filled with first consideration given to applications received by Monday, September 16, 2024. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The work is performed indoors. Employee is frequently required to kneel, crouch, crawl, reach, stand, walk, lift, push, talk, hear and use repetitive motion of the hands, wrists and/or fingers. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently. The City of Shoreview is an Equal Opportunity Employer. We are committed to building a culturally diverse workforce and encourage all qualified candidates to apply.