Job Information
ThermoFisher Scientific Assistant Quality Engineer in Shanghai, China
Job Description
Job Description
Job Title: Assistant Quality Engineer
Reports To: Quality Manager
Group/Division: China Operation
Career Band: Band IV
Job Track: Professional
Position Location: CMC factory, Shanghai, PRC
Number of Direct Reports: 0
Day/Shift (if applicable): Day
FLSA Status (Exempt/Non-Exempt): N/A
Position Summary: (1-2 sentences)
The Site Assistant Quality Engineer is primarily responsible for the overall quality satisfaction of the customer base, for ensuring establishment of processes that consistently deliver best-in-class quality and for instilling quality awareness in the cross functional team(s). The role includes the assessment of quality, reliability and satisfaction levels; driving cross functional and cross organizational teams to improve quality; failure analysis; design of experiments; interaction with engineering, manufacturing, NPT teams, contract manufacturing partner(s), customers and the business units utilizing structured problem-solving tools and techniques and the completion of tasks and objectives that support quality improvement.
Key Responsibilities: (Bullets)
Monitor and report the performance of products in market by analyzing customer feedback, files of authority, and service report;
Directly and timely communicate with customer for quality and technical issues;
Improve efficiency of customer quality feedback system by coordinating between commercial channels and manufacturing forces;
Organize RGA process cross-functionally; support overseas customer on product registration;
Conduct process audit and product audit to identify improvement opportunity; analyze root cause for quality problem and work through corrective and preventive action;
Review engineering change from product compliance aspect;
Manage document control system.
Requirements/Qualifications: (Bullets)
College degree or above, Major in engineering background;
Fresh graduates or 02 years above experiences in manufacturing, technical service environment, or customer relationship management;
Professional technical or engineering experience; laboratorial instrument industry or multi-technologies know-how will be preference;
Knowledge and experience on Lean manufacturing;
Strong inter-personal skills;
Excellent oral and written communication skill in English, be able to work in a multicultural environment;
Practical experience in SAP and implementation experience in ISO9000 will be preference;
Ability to achieve goals independently within a challenging time frame.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.