Job Information
Amazon Prototyping and Cloud Engineering Engagement Manager in Seoul, South Korea
Description
Are you interested in helping customers to innovate by leveraging multiple AWS products and technology platforms?
In this position, you will play a pivotal role in delivering prototyping and cloud engineering engagements, maintaining customer engagement excellence through a strong Amazonian culture, and championing the needs of the customer.
The Prototyping and Cloud Engineering Engagement Manager (PEM) collaborates with Prototyping Architects (PA) and Software Development Managers (SDM) to qualify and deliver complex multi-week customer engagements, as well as ensure a consistent handling of the prototyping results after the engagement has finished. As such, the PEM has the following main responsibilities:
Proactively identify prototyping opportunities with customers, account teams and BD. Ideally, PEMs dive deep to understand the customer’s business as well as their technical architecture to identify opportunities or gaps that require use of emerging services.
Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. This includes work on feasibility studies as well as driving the business aspect of a potential prototyping result. This also includes qualifying engagement to ensure that the investment of an engagement is likely to return a positive business result in the long run for the customer and Amazon.
Execute prototyping engagements in collaboration with Prototyping architects and the account teams. This execution phase as well as all other phases of prototyping include hands-on technical work with architecture teams, service teams and PAs to develop working, production-scale prototypes with customers. Hence, PEMs have to directly contribute to customer solutions and continuously learn capabilities of existing or new services.
Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products. PEMs also participate in awareness campaigns as well as spreading technical as well as procedural know-how derived from their engagements internally as well as other customers.
Working alongside Prototyping Engineers and Solutions Architecture leadership, support customers in the exploration, ideation, engineering and delivery of leading edge cloud based innovation across an extensive breadth of technologies such as Artificial Intelligence, Machine Learning, Big Data, Analytics, Internet of Things, computer vision and augmented/virtual reality
Qualify, execute and deliver strategic innovation and prototyping outcomes for a range of customers across a broad range of industries and verticals
Create, articulate, and position an innovative and compelling vision and value proposition such that customers realize the financial, technological and transformational value of innovating, prototyping and engineering on the AWS platform
Help customers structure their technical and organizational resources to ensure the maximum benefit can be derived from innovation, prototyping and the adoption of the AWS cloud
Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology
About the team
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Seoul, KOR
Basic Qualifications
3+ years of technical product or program management experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experience