Job Information
Randstad US administrative assistant in seminole, Florida
administrative assistant.
seminole , florida
posted april 15, 2024
job details
summary
$17 - $17.50 per hour
temp to perm
associate degree
category office and administrative support occupations
referenceAB_4514578
job details
As a Dental Office Front Desk Receptionist, you'll serve as the face of the practice, providing exceptional customer service and administrative support to ensure the smooth operation of the dental office. Your primary responsibilities include managing patient appointments, handling insurance verification and billing, and maintaining accurate patient records.
Key Responsibilities:
Appointment Management: Schedule, confirm, and reschedule patient appointments using the office's scheduling system. Ensure the appointment book is efficiently organized.
Patient Check-In: Greet patients upon arrival, verify their information, and assist with completing necessary forms. Maintain a welcoming and professional atmosphere in the waiting area.
Insurance Coordination: Verify patients' insurance coverage, process insurance claims, and assist patients with insurance-related inquiries or concerns.
Billing and Payments: Handle patient billing, process payments, and discuss financial arrangements as needed. Maintain confidentiality and accuracy in financial transactions.
Phone and Email Communication: Answer incoming calls, schedule appointments, and address patient inquiries promptly and courteously. Manage office email correspondence effectively.
Patient Relations: Provide friendly and knowledgeable assistance to patients, addressing their concerns, answering questions about treatments, and ensuring their comfort and satisfaction throughout their visit.
Record Keeping: Maintain accurate patient records, including personal information, medical history, treatment plans, and financial transactions. Ensure compliance with privacy regulations.
Office Administration: Perform various administrative tasks, such as ordering office supplies, managing mail correspondence, and keeping the front desk area clean and organized.
Follow-Up: Follow up with patients regarding missed appointments, treatment plans, and outstanding balances. Communicate effectively with patients to ensure continuity of care.
Support Dental Staff: Assist dental staff with administrative tasks as needed, including preparing patient charts, coordinating referrals, and managing inventory.
salary: $17 - $17.5 per hour
shift: First
work hours: 8 AM - 4 PM
education: Associate
Responsibilities
Appointment Scheduling: Managing the appointment book efficiently by scheduling patient appointments, confirming appointments, and rescheduling when necessary.
Patient Check-In: Greeting patients as they arrive, verifying their information, updating records, and ensuring all necessary forms are completed.
Insurance Verification: Verifying patients' insurance coverage, processing insurance claims, and assisting patients with insurance-related inquiries.
Billing and Payments: Handling patient billing, processing payments, and discussing financial arrangements, including payment plans if necessary.
Answering Phones: Answering incoming calls, scheduling appointments, addressing patient inquiries, and directing calls to the appropriate staff member.
Patient Relations: Providing excellent customer service by addressing patient concerns, answering questions about treatments and procedures, and ensuring patient comfort and satisfaction.
Maintaining Records: Keeping accurate patient records, including personal information, medical history, treatment plans, and financial transactions.
Office Administration: Performing various administrative tasks such as managing the office's email and mail correspondence, ordering office supplies, and maintaining cleanliness and organization at the front desk area.
Skills
Scheduling Appointments (2 years of experience is required)
Patient Scheduling (2 years of experience is required)
insurance verification (2 years of experience is required)
Billing (2 years of experience is required)
Clerical Work (2 years of experience is required)
patient relations (2 years of experience is required)
Maintaining Records (2 years of experience is required)
Maintaining Calendars (2 years of experience is required)
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
KM
kitrina meek
+1 813 286 9194 (tel:+1 813 286 9194)
kitrina.meek@randstadusa.com