AMVETS Jobs

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. *Please Note: this is a hybrid position, working 3 days on-site with quarterly travel as well. What this job involves - The Sr Director, Business Operations is responsible for integrating our services sub-regionally, leveraging account synergies and optimizing performance to drive operating efficiencies and effectiveness across the client's portfolio. Primary areas of focus include leading efforts to integrate operations across sub-regions, driving initiatives from concept through implementation, risk and compliance, governance, performance management, staff optimization and account profitability and growth. The role works across all service lines, business support groups, cooperating with the other regions to ensure the account is well coordinated and operating at the highest levels to meet and exceed client expectations. MAJOR RESPONSIBILITIES Leadership Working with account leadership, develop and execute the vision and strategy of the account plan ensuring the client objectives and interests are met. Understand the client's key business drivers, focus the team to ensure those priorities are aligned with account deliverables. Hire, attract and retain a team of top talented employees; improve team performance through regular coaching and feedback. Develop organizational depth through succession planning and Learning & Development. Ensure key initiatives are fully vetted, aligned with the client's objectives, and implemented on a timely basis. Risk and Compliance Identify, document, and manage potential operational risks; risks to KPIs, risks of client escalations, financial risk (client operating budget adherence and corporate P&L achievement) Ensure compliance with MFSA obligations thru regular assessment Governance End to end contract management of MFSA, including change control, task orders, scope changes and renewals Manage action plans in support of client strategic initiatives Regularly gain input and direction from client ensuring alignment Performance Management Define and manage performance measures for all service lines. Working with our Tech & Data team, utilize data and analytics to improve account results including cost reduction, service improvement, revenue generation and risk mitigation. Leverage business intelligence resources and tools to drive account improvements Sourcing and Procurement In alignment with the contract, oversee sourcing and procurement program and team with an emphasis on cost efficiency and vendor performance. Program Management Oversee several business support and program management functions including Workplace Experience, SME Programs, Business Support Workstreams, and other client and account specific programs. Staff Optimization Right-size staffing levels and optimize staff performance, leverage resources across service lines and business support groups. Assess opportunities to drive routine work through JBS and other shared services. Account Profitability and Growth Establish and manage efficiency measures for all service lines Support the development and achievement of service line and regional revenue growth plans CRITICAL COMPETENCIES FOR SUCCESS Technical Competence Underst