Job Information
Amazon Senior Technical Program Manager, Checkout in Seattle, Washington
Description
Do you want to be part of the core team at Amazon building the Checkout experience that hundreds of millions of customers across the world use everyday?
Checkout is part of the Purchase Experience organization whose mission is to offer the most trusted and delightfully easy purchase experience on Earth. We offer the touchpoints that empower customers to collect and manage the items they intend to buy; provide the critical order details that enable them to make informed purchase decisions; surface contextual product and program-related benefits/recommendations to help them basket build and deepen their relationship with Amazon. We celebrate purchase completion while guiding them towards the next step of their shopping journey. Our team of builders owns the software, systems, and processes that enable 300+ teams to innovate on behalf of our customers each year in the final stages of a customer’s shopping journey.
Key job responsibilities
You will drive Checkout’s strategy to scale our new, modernized purchasing experience to new use cases, surfaces, and customers across the world. You will identify and influence the prioritization of innovative, scalable solutions to enable Checkout to more effectively meet the unique needs of customers in emerging marketplaces and those that are new to or less familiar with shopping on Amazon. You will have the opportunity to work closely and collaborate with software development managers, engineers, product managers, UX designers and business intelligence engineers to innovate, measure, analyze and refine the experiences we deliver to millions of customers across the planet on a daily basis. You will work closely within close-knit Checkout 2-pizza teams, but also partner teams, to identify and prioritize needs, influence up and across the organization, and synthesize a variety of technologies and capabilities to deliver the most trustworthy and delightful shopping experiences customers love.
Successful candidates will have experience working in a high pace environment, have strong bias for action, and be comfortable in working in an ambiguous environment. To be successful, you’ll need customer obsession, the ability to think big, excellent written and verbal communication skills, ability to deliver results via a strong bias for action.
A day in the life
You will have the opportunity to further developer communication skills - both written and verbal - to influence and work with senior management. You will work cross-functionally with UX, Product and engineering teams to drive experiences across all devices (desktop, mobile app, etc.) and in all geographies. As a member of one of Amazon’s most critical customer-facing teams, you will have the opportunity to build relationships and collaborate with the hundreds of partner teams that innovate across Checkout in a given year, gaining rare insight to Amazon-wide strategic initiatives and priorities.
About the team
Checkout’s mission is to offer the most trusted and delightfully easy purchase experience on Earth. We seek a myriad of backgrounds and experiences to drive innovation in one of the most high-profile customer experiences within Amazon. We care deeply about our people and our proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, learn new skills, work on career growth, and take extra time to celebrate our successes.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.