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Amazon SDE II in Seattle, Washington

Description

The Team is at the forefront of transforming how we serve our customers. We're a passionate group dedicated to leveraging the power of Large Language Models (LLMs) to create cutting-edge solutions. Imagine AI-powered tools that empower agents to resolve issues faster and provide a more personalized experience for each customer. That's what we build! We also develop innovative systems that incorporate "Human-in-the-Loop" (HITL) functionality, ensuring the perfect blend of automation and human expertise while collecting quality data for the model to improve.


We’re looking Full-Stack Developer to lead the charge in building the future of our global customer service. You'll be the design & crafting innovative systems that empower our teams worldwide to deliver world-class service at lightning speed. As the key technical stakeholder, you'll collaborate closely with Product Managers and end-users to define the vision for these game-changing tools. Buckle up and leverage the full power of AWS to build highly scalable, low-maintenance applications. This is your chance to make a real global impact and own your craft as you shape the future of our customer service technology.


Key job responsibilities


As a key member of the engineering team, you will have influence on our product strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product.

You will be successfully setting the foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.

You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.





Key job responsibilities


As a key member of the engineering team, you will have influence on our product strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product.



You will be successfully setting the foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.

You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.

A day in the life

A day in the life


The bulk of an average day is centered around designing and building features to enhance existing applications.

Otherwise other elements of a day that happen are:
·

a) Working on ad-hoc requests and bug fixes
·

b) Participating in doc reviews with product managers and stakeholders
·

c) Supporting and delegating tickets while on-call
·

d) Team meetings and presentations/learning sessions

“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:

“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan”

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

  • 3+ years of non-internship professional software development experience

  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience programming with at least one software programming language

Preferred Qualifications

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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