Job Information
Amazon Quality Assurance Manager, Amazon Ads in Seattle, Washington
Description
Are you looking to join a team that is among the fastest-growing organizations at Amazon? Does wearing multiple hats and working in a fast-paced, entrepreneurial environment sound like a good fit? Then consider joining Amazon Ads.
Amazon Advertising operates at the intersection of e-commerce and advertising, offering a range of digital advertising solutions with the goal of helping customers discover and shop for anything they want to buy. The Amazon Advertising business is growing at a fast pace, and this team's mission is to apply technology to accelerate that growth through best-in-class software engineering, data engineering, and business intelligence.
Within Amazon's advertising ecosystem, the QA team serves as the cornerstone of quality assurance, overseeing testing for all initiatives that impact the advertiser experience or involve significant re-architecture of the ad stack. We conduct comprehensive testing of Tier 1 launches—our most critical deployments that directly affect revenue and customer experience. Through automated solutions and custom-built tools, we empower developers to conduct thorough testing while enhancing their productivity and resolving complex testing challenges. Our commitment to quality extends to evangelizing best practices and implementing robust tracking mechanisms to measure and improve our testing effectiveness.
We are hiring an experienced, results-oriented Quality Assurance Manager who is capable of translating high-level, ambiguous business goals into working software solutions.
As a Quality Assurance Manager III, you will be responsible for leading the day-to-day QA operations including testing, reporting, escalation, and issue resolution, through establishment of processes and mechanisms to push quality upstream and find issues sooner or avoid them entirely. You will provide clarity on QA ownership areas, the scopes of responsibility, and enable your team's growth through coaching, feedback, and setting development goals. You will lead tech designs for test automation, tooling, and frameworks and influence teams across organizations in their testing strategies. A QAM-III should be able to leverage their existing SME experience in the area to have an in-depth understanding of how to apply best practices in methodology from the beginning of the QA cycle to the end, accomplishing this through close partnership with development teams. If you are interested in joining Amazon Advertising and enabling Advertising to reach its peak potential, we look forward to connecting with you.
Key job responsibilities
Build, lead, and grow high-performing quality assurance teams, including recruiting, mentoring, motivating, promoting, and performance management
Collaborate effectively with cross-functional teams including customers, product managers, stakeholders, and leaders to understand quality requirements, design effective test strategies, and ensure successful product delivery
Define and implement QA processes, standards, and goals for the Amazon Advertising organization
Provide hands-on technical leadership including tooling, automation scripting, QA strategy and test design discussions, root causing of complex issues, and methodology deep dives to ensure QA best practices are applied
Generate and present internal project reports, highlighting defect patterns and quality risks, and provide strategic recommendations to product and engineering partners
Maintain internal team documentation and metrics reporting to dive deep on team's activity, obsessing over defect diversity, their quality, and accuracy in providing actionable insights for engineering teams
Basic Qualifications
Experience managing manual testers
Bachelor's degree
Experience managing automation testers
3+ years of quality assurance teams management experience
Preferred Qualifications
- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals
- Experience transforming QA programs from manual to automation with a focus on tooling and test frameworks
- Knowledge of at least one modern object-oriented programming language such as C++, Java, or Objective-C
- Experience in communicating with development teams across all job functions to collect feature design intentions and quality expectations and translate that into test strategy and test plans
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,000/year in our lowest geographic market up to $228,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.