Job Information
Amazon Principal UX Designer, AWS Agentic AI in Seattle, Washington
Description
We are seeking a customer-obsessed Principal User Experience Designer to define, articulate, and champion the future vision for DevOps agents and experiences within our AWS Agentic AI organization.
In this role, you will excel at investigating, understanding, and designing experiences that solve complex customer problems through innovative solutions. Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes.
The ideal candidate approaches challenges with clarity and empathy, inspires others, and is driven to solve problems at a massive scale. As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers first.
In this cross-functional role, you will collaborate with product teams, engineering teams, and executive leadership to identify and execute on opportunities. You will distill customer insights into actions that benefit the organization, serving as the voice of the customer with senior leadership.
You'll be working within our Agentic AI organization, which is focused on developing autonomous AI systems that can handle complex workflows, make decisions, and solve problems with human-like reasoning capabilities. We're going beyond traditional chatbots to create more powerful solutions that drive efficiency gains. Operating as part of AWS, we build upon Amazon's core infrastructure to advance agent-based AI technologies that are already showing impressive results, such as saving thousands of developer years in code transformation through products like Amazon Q Developer.
If you are passionate about using design to inform early strategic decision-making, enjoy working closely with diverse and highly skilled teams, and want your efforts to translate into real impact in the cutting-edge field of agentic AI, we encourage you to apply.
Key job responsibilities
Delivering complex design solutions where the product strategy may not be fully defined
Analyzing customer problems and data to design delightful solutions at scale
Leading strategic alignment across teams using expertise in UX disciplines and processes
Creating user-centered designs through research, analysis, and close collaboration with product and business partners
Quickly generating user flows, wireframes, mockups, and prototypes to conceptualize new initiatives
Clearly communicating design work to leadership an across different audiences
Mentoring other designers and raising the bar for design quality
Applying systems-level design thinking to drive scalable solutions
About the team
You'll be working within our Agentic AI organization, which is focused on developing autonomous AI systems that can handle complex workflows, make decisions, and solve problems with human-like reasoning capabilities. We're going beyond traditional chatbots to create more powerful solutions that drive efficiency gains. Operating as part of AWS, we build upon Amazon's core infrastructure to advance agent-based AI technologies that are already showing impressive results, such as saving thousands of developer years in code transformation through products like Amazon Q Developer.
Basic Qualifications
12+ years of design experience
Have an available online portfolio
Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
Experience in life cycle design projects from design strategy through execution
Preferred Qualifications
Experience providing and effectively communicating strategic and tactical recommendations based on data
Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision
Experience designing for enterprise software or developer tools
Experience with AI/ML products or complex technical domains
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.