Job Information
Providence St. Joseph Health Patient Care Coordinator - Physical Medicine and Rehab in Seattle, Washington
Description This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service (See primary responsibilities/competencies section). Answers the phone, greet visitors, and a variety of clerical services (See primary responsibilities/competencies section). Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines. Arranges for interpreter services, when needed. Other clinic-related duties as assigned. Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with 9 outpatient clinics and more than 175 primary and specialty care providers in King, Snohomish and Pierce counties. Our patient and staff populations are culturally diverse, creating a stimulating and rewarding workplace. Our strong team environment and respect for our people-at all levels and from all backgrounds-allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Medical Group. Location: Federal Way Schedule: Full-time, Day shift Benefits and Perks: Competitive pay (including holiday pay & shift pay differentials) Best-in-class benefits - full medical, dental and vision coverage from your first day 401(k) plan with employer matching & complementary retirement planner Generous paid time off for vacation, sick days and holidays Tuition reimbursement & student loan forgiveness programs Wellness & mental health assistance programs Back-up child & elder care to help with care disruptions for your family Voluntary benefits, like pet, auto and home insurance, commuter benefits and more! Required Qualifications: 1 year Medical/healthcare setting; or 2 years Customer service role 6 months Recent receptionist or front desk experience. Preferred Qualifications: 3 months Related experience (recurring appointments). Experience with medical terminology and basic medical record processes. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care