Job Information
University of Washington FINANCIAL ACCESS SPECIALIST LEAD in Seattle, Washington
Req #: 245644
Department: UW MEDICINE - FINANCIAL ACCESS CLEARANCE TEAM
Posting Date: 04/28/2025
Closing Info: Closes On 05/05/2025
Salary: $4,351 - $6,224 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20230701_a11y.pdf)
UW Medicine Patient Financial Access Services – Finance Access Clearance Team (FACT) has an outstanding opportunity for a Financial Access Specialist Lead. WORK SCHEDULE
100% FTE (40 hours per week)
Day Shift
Monday - Friday, 8:30am - 5:00pm
Telework/remote DEPARTMENT DESCRIPTION
The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.
Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls POSITION HIGHLIGHTS
Under the general direction of the FAS Supervisor, leads and supports Financial Access staff while performing core specialist duties.
Responsibilities include assigning tasks, training new staff, monitoring performance, and resolving issues in coordination with the supervisor. Oversees insurance clearance for inpatient admissions, outpatient surgeries, clinic procedures, high-cost infusions, and radiology services.
Areas of coverage may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, Crime Victims and other coverages. PRIMARY JOB RESPONSIBILITIES
Train, orient, and support new Financial Access Specialists; assist in interviewing candidates
Review and ensure accuracy of staff work, maintaining compliance with procedures and payer requirements
Coordinate and obtain insurance authorizations; verify patient eligibility and benefits in Epic
Document case progress and authorization status in Epic; communicate updates to internal teams
Assist uninsured patients with Medicaid/Charity screenings and explain financial assistance options
Provide patients with cost estimates and review available payment options
Collect and process patient payments using Epic cash drawer
Contact patients to explain benefits coverage and potential out-of-pocket costs
Facilitate completion of Notice of Non-Coverage forms and follow up on missing referrals or authorizations
Participate in special projects and recommend policy or workflow improvements
Stay current with hospital practices and payer guidelines through ongoing education REQUIREMENTS
High School diploma or GED certificate
Three years of experience in a medical office setting
An equivalent combination of education and experience may substitute for stated requirements ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.