Job Information
Securitas Security Services USA, Inc. Base Building Customer Service Specialist in Seattle, Washington
Base Building Customer Service Specialist - Full Time
Location: Seattle, WA
Rate: $27.24/HR
At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.
The ideal candidate will be able to provide extraordinary customer service to our clients and their guests. Our elite team always creates a safe and secure environment by deterring, observing, and reporting. Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers.
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What We Offer:
Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
Sick Days - 1 hour accrued every 30 hours worked
Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
Paid Family Leave - up to 12 weeks a year in accordance with State law
Weekly Pay
Employee Referral Program
Virtual Medical Appointments With Telemedicine
Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training
Pet Daycare Discounts
Employee Assistance Program & So Much More!
Position Requirements:
18 years of age or older
High School Diploma or GED Required
Standard computer / technology skills needed
Must be able to provide exceptional customer service to our clients and their guests
Must be responsible, accountable, objective, and have a strong work ethic
Must have a strong grasp of appropriate and professional verbal / written communication
Conflict resolution and de-escalation skills a plus
Must be able to interact with a wide range of individuals in a professional manner
Must be comfortable with report writing
Must possess a valid driver's license for state of assignment and insurable driving record
Must have a reliable means of communication
Must have a reliable means of transportation
Work experience in the security industry, public service (police, fire), or military is desired
Must have 1 year of security experience and 1 year of customer service or hospitality experience
Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers
Must successfully complete classroom and continuous on the job training as mandated by account and company management
Capable of learning a variety of security and safety devices and controls
Ability to track and maintain schedule assignment
Ability to maintain professional composure when dealing with unusual circumstances
Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision, and to follow up on actions taken
Ability to write routine correspondence, including logs and reports
Ability to interact effectively at various social levels and across diverse cultures
Ability to take initiative and achieve results
Ability to adapt to changes in the external environment and organization
All candidates must be able to pass a drug test and background check
See a different world.
EOE/M/F/Vet/Disabilities
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About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.