AMVETS Jobs

What this job involves - This unique Assistant Facilities Manager role plays a pivotal role in providing authentic service experiences that bond the relationship between JLL, our clients, and their guest. As the first point of contact at Reception, they are responsible for welcoming employees with genuine hospitality and thoughtful services. This role will manage multiple sites in the area from a financial and support capacity. Your day to day: Site Operations Create a comfortable, welcoming, and hospitable experience for employees and their guests. Boost agility in the workplace by managing up-to-date visitor information. Anticipate client needs through observation to create memorable experiences. Manage inventory management. Adhoc responsibilities assigned by Facilities Manager. Customer Services Foster a sense of community and create happiness at work for our teams, our clients, and their guests. Create a welcoming environment for our clients, (internal/external) customers by providingauthentic, caring, and timelyservices. Be a solution provider to our teams, our clients, and their guests by directing them to the appropriate POC to help resolve issues if it falls out of your purview. Manage mail services including FedEx. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through client's or Landlord's Visitor Management Systems (VMS). Enhance safety and security of our client's facility by management of visitor's access. Execute emergency response plan to ensure the safety of clients and guests when necessary. Conference Meeting Room Booking Assist & educate the client to achieve optimization and efficiency for meeting room bookings. Enhance user comfort and services by the efficient turnaround of meeting rooms. Push in chairs and arrange evenly; tidy markers/phone/cords on tables Check all resource scheduler panels to ensure they are in working order. If not, reach out to the appropriate team to resolve it. Facilitating office conference calls, client calls - setting up IT/audio/video, ensuring speakers are set up. Kitchen Keep area tidy including counters and tables, storage areas and fridge. Keep fully stocked: snacks, nuts & snack bars, both cereal containers, fruit bowl. Review and stock all inventory and order as needed Order all paper goods & utensils. Ensure all machines are in working order. Dispatch service provider for repairs as needed. Site and Vendor Management: * Manage the site in accordance with all agreed policies, procedures and contract scope. *Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites. *Support the sourcing SME and area/site managers through the vendor contract procurement process *Ensure all vendors are in compliance with contract and all insurance requirements are met *Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager. *Coordinate internally with other teams which may include fitness, food services, security and capital projects. *Support the area manager in the implementation of short and long-term projects for the client. *Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services Client Relationship Management: *Proactively develop and manage client relationships ensuring that expected service levels are achieved. *Comply with all requirements of the client contract and meet or exceed key performance indicators. *Deliver an exceptional quality of service to the client, as reflected by client feedback. *Support th