Job Information
Fairmont Bourbon Steak Restaurant - Assistant General Manager in Scottsdale, Arizona
Company Description
Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!
Job Description
As a Bourbon Steak Restaurant Assistant General Manager at Fairmont Scottsdale Princess, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. The Assistant General Manager trains and assists in the operations of Bourbon Steak. Work in conjunction with Mina Group and Fairmont Scottsdale policies. Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service & satisfaction, food quality, cleanliness and sanitation.
Consistently Acts with integrity, honesty and knowledge that promote the culture, values and mission of Fairmont Scottsdale and Mina Group.
Ensure that all guests feel welcome and are given responsive, professional and gracious service at all times.
Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
Understand the philosophies of management and Mina Group. Display consistent attention to detail and follow through of all Mina Group policies.
Represent the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities.
In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to: Zagat, Gayot, Mobil, AAA,Wine Spectator and Michelin.
Adhere to the service foundation and philosophies established by Mina Group.
Understand all programs, procedures, standards, specifications, guidelines and training protocols.
Offer positive solutions to problems or issues and be a voice that is part of the decision making team.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2-3 years of culinary & wine experience, preferably in a fine dining environment.
Bachelor’s Degree and /or Culinary degree required
Excellent communication and organization skills. Ability to interact professionally and diplomatically with a variety of business partners.
Fluency in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint
Prior experience with accounting software, POS systems, and payroll/HRIS systems.
Adhere to Fairmont Scottsdale Princess Grooming Guidelines
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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