Job Information
Cedars-Sinai Operations Director, MN Clinical Ops Support in Santa Monica, California
Job Description
Overview:
The Director of Clinical Operations is responsible for overseeing care delivery, care planning, hospital/partnership management, and key performance metrics within a geographic area or service line. This role includes managing daily operations, clinical processes, and procedures across multiple outpatient sites within the Cedars-Sinai Medical Network. The Director will ensure optimal clinical operations, focusing on quality care, patient safety, and efficient clinical processes across specialties and programs. The Director will also contribute to the development of new care models, specialties, and practice sites while ensuring high-quality care throughout the continuum of care.
Primary Duties and Responsibilities:
Oversee the clinical operations and management of Cedars-Sinai Medical Network's owned and operated medical clinics, ensuring efficient operations, high service levels, and optimal performance.
Collaborate with medical and operational leadership to establish effective patient care processes and workflows, supporting quality and timely care.
Implement and monitor quality control programs in partnership with risk, quality, safety, and clinical leadership to drive continuous improvement.
Ensure compliance with state and federal regulations, professional standards, and licensure requirements.
Manage the fiscal responsibilities for assigned areas, including budget preparation, expense control, and revenue enhancement.
Proactively manage transitions, including moving to new clinical spaces or implementing new programs.
Drive clinical and operational performance by overseeing business and operational plans for assigned areas, services, and programs.
Serve as liaison between hospital leadership, clinical departments, and ancillary services to ensure seamless patient care coordination.
Promote best practices and standards across clinical services and departments in partnership with service line leadership.
Represent the organization in community relations and external engagements to enhance its image and reputation.
Collaborate with the Strategy and Business Development teams to create and execute market growth strategies, including new acquisitions and clinic implementations.
Qualifications
Education:
Required: High School Diploma/GED
Required: Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, Nursing, or related field.
Preferred: Master’s degree in Healthcare Administration, Public Health, Business Administration, Nursing, or related field.
Experience:
Preferred: 2 years of orthopedic outpatient or ambulatory experience.
Minimum: 7 years of leadership experience in healthcare, with ambulatory clinic/medical office experience, preferably in a multi-specialty medical group setting. Experience in medical office management and billing is advantageous.
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Req ID : 8670
Working Title : Operations Director, MN Clinical Ops Support
Department : Operations
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Administrative
Job Specialty : Administrative
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $75.52 - $128.39
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.