Job Information
CTG Training Manager in San Francisco, California
CTG is seeking an Epic Training manager for our client in California.
Location : Remote, with pacific work hours
Occasional travel is expected.
Contract Length : 12-18 months
Overview:
Responsible for assessment of current training program and updating Epic training, including but not limited to program policies and procedures, curriculum and content, training delivery methods, and development of training paths for end users of various knowledge levels. Deep experience managing and delivering training to Providers is required. Identifies, manages, and schedules any ongoing enhancement, workflow change, and remedial training needed across application users.
Responsibilities:
Works closely with Client leadership to craft a vision for the modernized Epic training plan
Designs, develops, and facilitates the deployment of the Epic training curriculum
Integrates operational workflow considerations into the training development plan
Supports analysis to identify learning needs and outcomes
Creates/incorporates e-learning, web based, and synchronous/asynchronous learning content
Oversees the review and updating of training policies and procedures of Epic training environments
Collaborates with Epic application teams to ensure Epic training environment is refreshed and current
Works with operational leadership in implementation markets to ensure appropriate training attendance
Supports the hiring and onboarding of market-based implementation Principal and Credentialed Trainers
Manage team of Principal Trainers, Credentialed Trainers, Team Leads and Training Coordinators
Experience:
5+ years of professional development/training experience required
Epic Certifications are a plus
Healthcare industry experience required
Proficiency with a variety of learning development tools, including automation and AI
Experience in designing and delivering training programs for healthcare staff, including but not limited to clinical, technical, management, and executives
Partners with Operational Leadership to incorporate business workflow into training curriculum
Experience managing, coaching, or mentoring trainers
Strong writing, communication, and project management skills
Excellent stand-up presentation skills
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralihar @ctg.com . Kindly forward this to any other interested parties. Thank you!
About CTG
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.