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Insight Global Senior Network Engineer in San Francisco, California

Job Description

The position will focus on the core functions of network and security support, engineering: planning, implementation, analysis, maintenance, administration and reporting for Retail and Corporate environment, as well as Supply Chain. This individual will be required to apply solid technical, business, and problem solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams. This position will have the opportunity to perform tactical decision making that supports the strategic direction of Sephora, IT and the Network team. This person will exercise these responsibilities in compliance with Sephora policies and along with industry best practices.

Environment

* Architect/Engineer/Support 600 stores, Corporate offices, and Distribution Centers (warehouses)

* Work closely with business and application owners on design, troubleshooting, support, and documentation of new application deployment and enhancements

* Architect, engineer, and troubleshoot Palo Alto/Fortinet firewalls and services

* Engineer application and network designs to ensure compliance with corporate security policies and security best practices

* Attend planning meetings, including Discovery/Discovery Results/Architecture Council and provide suggestions on design.

* Provide technical expertise in business initiatives and projects

* Manage and lead internal IT initiatives and projects from other groups

* Participate in oncall rotation

* Create end-to-end project tasks and expect to be accountable for entire project completion

* Configure and install network and security related hardware and software

* Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network

* Experience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping/QoS

* Perform scheduled and emergency network maintenance

* Manage and maintain network and security documentation through collaborative applications

* Work with application owners on troubleshooting issues, even though it may not be network related issue

* Troubleshoot network and provide Post Incident Writeup (PIR) and present to management

* Provide strong customer service and facilitate collaboration between project teams and clients.

* Proactively identify, isolate and resolve network problems to avoid minimal impact to the business

* Perform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans

* Evaluate new and emerging network security trends, products and technologies

* Create and update Jiras for Kanban and project related tasks

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

* 2+ year working with scripting/automation

* 6+ years of experience with networking and security technologies

* 6-8 years of overall information technology experience

* Bachelors degree in technology related field or equivalent experience

Technologies:

o Automation experience a big plus (Ansible, Python)

 Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes

 Scripting -- 2 year Python/Ansible or other scripting tools such as Powershell

 Aruba Clearpass experience a must, including 802.1X, Radius, AAA, policy Management,

 Aruba wireless experience a must

 Experience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain build-out

 Load balancer experience (F5 and other lb technologies)

 Able to lead P1/P2 triage calls

 Experience using tools to gather data to present to manager/leadership:

* Splunk, Solarwinds, etc...

Soft Skills --

Verbal and written communication are key attributes to be successful in this position

 Be able to business needs and translate technical tasks

 Must be results orientated, self-motivated and possess high-energy

 Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management

 Must be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance.

 Must love documentation, including:

* Visio/Lucidchart

* Tracking tasks using Jira/SmartSheet/Onenote Highly Recommended

o Experience setting up, configuring of enterprise monitoring applications, Splunk, Solarwinds....

o Business Analyst experience EXTREMELY helpful

o Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call support

Helpful

o SD-WAN/SASE

o Security, including SSL Certificate administration

o Must be comfortable working in a fast paced environment with shifting priorities

o Experience with Security preferred, including experience in the setup, tuning and management of security appliances (next gen firewalls, IPS/IDS, ACS, web filters)

o Experience with VPN technologies (both IPSec and SSL)

o Familiar with Layer 3-8 troubleshooting

o Knowledge of diagnostic networking tools (do you know how to read a packet capture)

o Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call support

* Relevant industry certification a plus (Aruba/PAN/Fortinet/etc...)

* Technical writing experience a plus

* Aruba certifications and/or experience highly desirable

* Strong understanding network security concepts, technologies and trends

* Experience in WLAN design, implementation and security

* Knowledge in the following areas a plus (load balancing, compression technologies, network software protocols) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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