Job Information
Aerotek Robotics Field Service Technician in San Francisco, California
Description:
• Coordinate and execute inspection, maintenance, and repair tasks on robots in the field. • Troubleshoot, debug, and repair medium complexity issues on site. • Perform scheduled PM’s (Preventative Maintenance). • Install robots at customer sites and train customers on operation and maintenance. • Maintain customer contact reports, training records and installation and maintenance records for all technical support and field service contacts in alignment with quality procedures. • Recognize, communicate, and properly document product issues, complaints, and improvements. • Coordinate onsite schedule (yourself, vendor, other technicians, etc.) in alignment with customer expectations. • Escalate problems, when needed, to appropriate resource(s) for solutions. • Assist in the development and refinement of maintenance procedures and tools. • Deliver positive interaction with customers any time you visit their site. • Ensure compliance with safety regulations and policies and clean and safe work environment.
Skills:
Mechanical, troubleshooting, Robotics, Electrical, Repair, Schematic, preventive maintenance, debug, robotic systems, robotic assembly, robot operation, linux, electro mechanical, electrical troubleshooting, mechanical maintenance, mechanical troubleshooting, mechanical assembly, customer service, field service, field maintenance, field service engineering, micrometer, calipers, multimeter, guages, python
Top Skills Details:
Mechanical,troubleshooting
Additional Skills & Qualifications:
- Ability to be at customer sites within Bay Area 30% of the time (Santa Rosa, Tracy, Morgan Hill), HQ in San Francisco 70% of the time, and occasionally travel to customer sites outside of Bay Area for 1-2 weeks at a time (expensed).
- Must own a car and must be willing to use it to drive to customer locations.
- Must be able to lift and carry 30 lbs.
- Availability to work a flexible schedule to support customers, including some weekends.
- 3+ years experience with robotics, IoT (internet of things), or similar manufacturing or Hardware/Software industries.
- Experience with troubleshooting/debug/repair of electrical and mechanical instrumentation. Experience with precision alignment tools and techniques.
Experience Level:
Intermediate Level
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.