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Sutter Health Nurse Navigator - Breast Health in San Francisco, California

Position Overview:

Job Summary

The Oncology Nurse Navigator functions on the multidisciplinary team as the strategic point of contact for cancer patient and their families. The Navigator's primary function is assisting patients and families through the healthcare system by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes with the goal of achieving optimal patient outcome. The Navigator serves as a point of contact for referring physicians, patients and caregivers to provide resources regarding accessing clinical and supportive care. The Navigator also assists patients in understanding their diagnosis, treatment options and the internal and community resources available and educates patients about appropriate clinical research studies and technologies. Collaborates in the development and coordination of support functions related to cancer including but not limited to: multi-disciplinary Tumor Board, CPMC Cancer Board Committee meetings, support groups & counseling and patient resource development. This position will be working in the Breast Health Center and Breast Cancer Navigator programs.

Accountabilities

  1. SERVE AS A FOCAL POINT FOR CANCER PATIENTS. NAVIGATOR WILL DIRECT PATIENTS TO THE APPROPRIATE RESOURCE OR RESEARCH ISSUE.

• Provides nursing support to the Breast Health Center by delivering biopsy recommendations based on interpretation by the Breast Radiologist.

• Schedules patients, medication ordering and manages post biopsy complications.

• Deliver the breast cancer Diagnosis in a sensitive and timely manner.

  1. DEVELOPS, IMPLEMENTS AND MONITORS THE CANCER NAVIGATOR PROGRAM.

• Develops and reviews policies and procedures related to the cancer navigation program

• Develops, implements and reviews process for Quality of Life Survey, Patient Satisfaction and other key outcome measures.

• Develops, implements and maintains a cancer navigator related database to track and report needs for program development.

• Develops, implements and maintains a profile of community resources for cancer patients, their families and caregivers.

• Identifies funding sources and actively pursues funding from within CPMC as well as community and government sources (grants, etc.)

• Promotes the program to assure access to patients in need of services.

• Coordinates and /or assists with the development of annual reports, resources guides and other department publications.

• Reviews & implements a risk assessment tool for Breast cancer patients.

• Assists with the tracking and monitoring of center accreditation standards, Commission on Cancer guidelines

• Develop & complete standardized Survivorship Care Plans

  1. PROMOTES SERVICE LINE PROGRAMS AND ACTIVITIES AND COMMUNITY OUTREACH.

• Serves as a resource for CPMC committees and other CPMC committees on cancer health concerns and issues providing education, resources and lectures as necessary.

• Develops and maintains collaborative relationships with appropriate physicians and medical groups, insurers, community and government agencies, and other appropriate organizations (e.g. American Cancer Society) to assist in meeting the needs of the clients.

• Assists in coordinating special projects, department events and on-site support for community events such as health fairs and screenings.

• Works with Breast Health Center Management and Breast Program Leadership in defining and monitoring quality measures and strategic goals for the program.

Qualifications:

POSITION REQUIREMENTS:

Education:

Bachelors required

Masters preferred

Other:

Current CA RN Lic required

BLS required

AOCNS (Advanced Oncology Certified Clinical Nurse Specialist)

Experience:

Prior clinical nursing experience in an oncology setting required

Prior experience as a navigator is desirable preferred

Exp working with a variety of contacts within and outside of the workplace

Strong project/program development and management experience preferred.

Ability to manage group processes and build effective working relationships

Skills & Knowledge:

Knowledge of the overall cancer disease processes and treatment options.

Dynamic and motivating teaching style in individual and group teaching settings

Knowledgeable in adult learning styles and various teaching methods: ability to deliver educational programs to staff and the community

Strong customer service and interpersonal skills including demonstrated strong physician relations.

Knowledge of HIPPA regulations as they pertain to patient privacy and protected health information.

Strong organizational skills and ability to work with a minimal amount of supervision and effectively establish work priorities.

Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialists.

Effective problem solving skills and ability to concentrate on multiple and varied tasks.

Excellent verbal and written communication skills’ including proficiency in public speaking

Experience with multiple computer software programs including Microsoft Office (Word, Excel and PowerPoint) as well as other hospital based systems (EPIC).

Ability to develop materials involving graphics and tables

Organization: California Pacific Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: None

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

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