Job Information
DoorDash Manager, New Verticals - Strategy & Operations in San Francisco, California
About the Team
The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. New Verticals encompasses services like DashMart, Retail, Convenience, Grocery, Alcohol delivery. If you’ve ever noticed that “add-more” option in-app, that’s also led by New Verticals and called our DoubleDash product!
About the Role
We are hiring a few Managers to help us build and scale our New Verticals businesses through different services like Alcohol or Retail delivery as well as platform wide product features like DoubleDash. You will lead the strategy development and implementation of growth and quality initiatives. You will have the opportunity to work on consumer growth, merchant excellence, quality improvements and expansion efforts. You will report into a Senior Manager on our New Verticals Strategy & Operations team. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible!
You’re excited about this opportunity because you will…
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, and operations to build this new line of business for DoorDash.
We’re excited about you because…
You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
You’re a team player. You are able to influence cross-functional stakeholders through data and can ruthless prioritize based on business needs.
You have 6-8+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/scout) on August 21, 2023.
Please see the independent bias audit report covering our use of Covey here (https://getcovey.com/nyc-local-law-144) .
California Pay Range:
$136,000 — $214,800 USD
New York Pay Range:
$143,200 — $214,800 USD
Washington Pay Range:
$136,000 — $204,200 USD