AMVETS Jobs

Grant Thornton is seeking an IT Head of Enterprise Systems (Senior Director) to join the team. Approved office locations can be found below.

As the Head of Enterprise Systems, reporting into the Chief Information Officer, you will oversee and manage the implementation, maintenance, and optimization of key Enterprise Systems for the firm. This includes Human Capital Management (HCM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) software, and other applications that are being used across the enterprise. Your goal will be to ensure that these systems effectively support the firm's strategic objectives and operational needs. You will collaborate with various Technology teams and business leaders to drive high-value solutions and enhance overall business performance.

Your day-to-day may include:

• Oversee the implementation and management of all Enterprise Systems that support the day-to-day operation of the Firm including ERP, HCM, CRM and others, supporting Finance, People & Culture, Risk Management, Operations, Sales & Marketing and other internal functions as well as the Audit, Tax and Advisory functions.

• Support core processes such as recruitment, onboarding, performance management, payroll processing, financial close, accounts payable/receivables, billing, asset management, engagement management, engagement close out, client onboarding, engagement risk management, etc.

• Lead the implementation of an Enterprise Resource Planning solution, ensure an on budget, on scope and on time deployment. Work closely with C-level and other business leaders to ensure that the ERP solution is implemented using best practices, and that an effective change management strategy is put in place to ensure full adoption.

• Plan for a smooth go-live of the ERP solution, minimizing any business disruptions because of the ERP implementation program. This includes effective strategies around training, ensuring user readiness, data conversion strategies, go-live and post go-live hyper care support and transition to BAU. Maintain legacy systems until go-live of ERP is completed and legacy can be retired.

• Manage the Customer Relationship Management team to ensure the effective optimization of CRM systems. Work with sales, marketing, and customer service teams to ensure that CRM systems support customer relationship management processes and provide accurate and timely information. Continuously improve the platform by providing new capabilities including AI as required by the business functions.

• Implement and support other enterprise systems as required, including our firm-wide resource management and scheduling solution.

You have the following technical skills and qualifications:

• Bachelor's degree required. Advanced or Master's degree preferred.

• A minimum of 15 years of related work experience in managing core business systems, with a proven track record of successfully implementing and optimizing HCM, ERP, and CRM systems.

• Experience working in a professional services environment required, Big4 expertise highly desired and preferred.

• Experience must include being hands on in the configuration, implementation and support of at least 3 of the following SAAS enterprise systems: SAP S/4 HANA Finance and PSE; Workday Finance, Professional Service or HCM; Oracle Finance Professional Services or HCM; Salesforce CRM; Microsoft Dynamics CRM; ServiceNow; Certinia; Dayshape; Retain; Intapp;

• Must have led at least 2 large (>$10M budget) enterprise system implementations at a global scale, covering all three regions (EMEA, ASPAC, Americas)

• Must have supported at least several functional groups (like Finance, HR, Sales, Marketing, Risk, etc) and work directly with their leadership on process improvements, influencing them around best practices, and have a detailed understanding of their business operations, business requirements and going forward needs.

• Experience leveraging the build-in AI solutions that are provided by the SAAS Enterprise Systems providers mentioned previously.

• Very strong project / program management skills, analytical and problem-solving skills.

• Exceptional leadership, recruiting, training, coaching, and mentoring skills. Ability to manage multiple teams and competing priorities in a fast-paced environment.

• Excellent communication and interpersonal skills, with the ability to develop and maintain outstanding internal and external relationships.

• Experience in implementing best practices for enterprise system implementation projects as well as operational support.

• Strong commitment to providing exceptional support and enhancing the user experience. Ability to understand and address the needs of business users.

• Ability to travel as needed.

  The base salary range for this position in the firm’s Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $206,300 and $343,800 per year.

  The base salary range for this position in the firm’s Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $222,800 and $371,300 per year.

  The base salary range for this position in the firm’s San Francisco, CA and San Jose, CA offices only is between $237,200 and $395,400 per year

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.

• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.

• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers

• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers

Here’s what you can expect next:

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

• Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.

• Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

  Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

  Additional Details:

  It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

  Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HR@us.gt.com.

  For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.