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USAA Information Management Analyst Senior in San Antonio, Texas

Why USAA?

Manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or ideally two or more information management functions:

· Metadata management to ensure information is understood.

· Data Quality to ensure data is measured and trusted.

· Retention Management to ensure data is retained and purged appropriately.

· Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.

This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted.

The Opportunity

Employer: United Services Automobile Association

Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Leverages advance data management knowledge in support of one or many of the information management practices. Identify and implement process improvements. Lead discussions with cross-functional teams. Align best practices and tools based on business needs. Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately. Champion and support delivery of information in accordance with Information Governance standards and data management practices. Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies. Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization. Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data. Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes. Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Identify and maintain data quality corrective action plans. Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks. Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Create and maintain reference data in accordance to defined processes and procedures. Manage quality and maintenance of master data as it is created. Develop archiving and purging strategies and processes in steward capacity as needed. Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements. Support compliance assessment process by identifying and escalating items that may be a risk to the corporation. Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity. Lead Privacy initiatives through classification and analysis of sensitive data. Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward. May telecommute. (Ref: 20972.158.6)

Requirements: Bachelor’s degree in Business, Data Science, Data Analytics, Computer Engineering, Electronics Engineering or related field and 6 years of progressive experience in the job offered or in an analyst-related occupation. Alternatively, will accept a Master’s degree in Business, Data Science, Data Analytics, Computer Engineering, Electronics Engineering or related field and 4 years of experience in the job offered or an analyst-related occupation. Position requires:

  • Requirement gathering;

  • Data profiling, quality analysis, governance, and reporting;

  • Information Management;

  • Business performance and trend analysis;

  • Data quality rules development using tools such as: SAS or IBM Infosphere Suit;

  • Identifying critical data elements and creating new and existing metadata terms and definitions;

  • SAS programming and Analytics: SAS Macros, SQL, SAS procedures, SharePoint Web Pages or SharePoint Designer;

  • Information Analyzer;

  • Information Governance Catalogue;

  • SAS Enterprise Guide;

  • Crystal Reports;

  • Visual Basic Macros;

  • Microsoft Office 2007 and 2010;

  • HTML; and

  • ECIF Viewer;

Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288

Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

#DNP

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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