Job Information
Avanade Inc. Dynamics 365 CE Functional Lead in Salt Lake City, Utah
Dynamics CRM Functional Lead
At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
Come join us
As a Dynamics CRM Functional Lead, you’ll be considered a learned professional who applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. Further, you are likely a great manager with vast CRM experience. You understand the nuts and bolts of CRM systems, and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your development team. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivaled focus on personal development and training in technology and softer consulting skills. Together we do what matters.
What you’ll do
Translate business requirements into Dynamics 365 CE solutions in collaboration with stakeholders
Support the sales team in crafting deals, with accountability for overall estimates
Design and configure Dynamics 365 CE to optimize client business processes
Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports
Define how we measure business and operations success and validate CRM system performance
Support clients on Dynamics 365 CE standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities
Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations
Skills and experiences
Lead functional technology and design teams to ensure consistent, beneficial client interaction, and solution delivery
Reviewed your team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test)
Ability to effectively communicate complex information between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
Designed conceptual architecture and functional and/or technical solutions for large complex technology projects
Consultative approach with clients on complex projects
At least 3 full lifecycle implementations of Microsoft Dynamics 365 CE or Dynamics CRM
Experience managing/leading teams both on and offshore is required
About you
Characteristics that can spell success for this role
Consultative, collaborative, relationship builder
Resilient, adaptable, flexible
Intellectually curious and passionate about tech
Client-centric attitude
Passion for learning and development
Enjoy your career
Some of the best things about working at Avanade
Pathway to work on industry leading programs of work
Opportunity to work with global customers
A people-first culture that supports innovation to push teams in new directions
Quickly turn your ideas to human impact by cultivating a team that will help clients unlock what’s next
Real-time access to technical and skilled resources globally
Find out more about some of our benefits [1] here.
A Great Place to Work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking • Experimenting courageously • Learning and pivoting
Inspire greatness in our people by
• Empowering every voice • Encouraging boldness • Celebrating progress
Accelerate the impact of our people by
• Amazing the client • Prioritizing what matters • Acting as one
Learn more
To learn more about the types of projects our CRM team works on check out this info:
[3] Being a Consultant at Avanade
[4] Geocode Records Fast
[5] Customize Microsoft Dynamics 365 Field Service Schedule Board
[6] UNICEF Netherlands
Interested in knowing what’s going on inside Avanade? Check out our blogs:
[7] Avanade Insights - exchange ideas that drive tomorrow’s innovation
- [8] Inside Avanade - explore what life is like working at Avanade
Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, and Washington as set forth below: Colorado: $125,000 - $145,500
References
Visible links
https://www.avanade.com/en/career/benefits
https://www.avanade.com/en/about-avanade/inclusion-and-diversity
https://youtu.be/JQ1CBkMQezc
https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/geocode-organizational-records-d365
https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/how-to-customize-dynamics365-field-service-schedule-board
https://www.avanade.com/en/clients/unicef-netherlands
https://www.avanade.com/en/blogs/avanade-insights
https://www.avanade.com/en/blogs/inside-avanade