Job Information
Lumen Senior Lead Program Manager in Salem, Oregon
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
As a Senior Lead Program Manager, you will be a key member of the State & Local Government and Education (SLED) Program Management team. The responsibilities include leadership to plan, manage, and deliver all aspects of one or more project(s), crossing multiple disciplines. Key success factors for this role are a proven track record and passion for leading and delivering project(s) on-time, on-budget and to scope specifications.
The Main Responsibilities
Collaborating within SLED and across functional stakeholder groups within Lumen, 3rd party contractors and the customer’s organization.
Synthesize disparate information into clear recommendations, actions, and decisions.
Ensure that multiple projects within your program are on schedule, high quality, within budget, and meet the measures of success (MOS) and the high-level achievements (HLA).
Identify and analyze all risks associated with each project(s).
Oversee and mitigate risks across multiple technical functional lanes to ensure that project(s) meet agreed upon MOS and HLAs.
Consult with client/stakeholder partners to ensure overall project/program management satisfaction.
Effective and successful partnership and collaboration are paramount to this role.
Provide program-wide leadership in critical project solutions and negotiation.
Provide mentoring to team members.
What We Look For in a Candidate
Bachelor’s Degree in a related field and/or equivalent work experience.
Passionate and innovative with a proven track record of success; an action-oriented, strategic and creative thinker with a detailed focus on implementation and on-going execution of programs in the field.
Must be self-directed, results-oriented and able to handle multiple priorities in a fast-paced, continually changing environment.
Excellent communication skills including an ability to communicate and work effectively with staff at all levels of the organization.
Demonstrates aptitude for analyzing complex issues and developing the appropriate solutions.
Demonstrated success in applying consultative techniques to customer communication.
Strong communication skills and presence in communicating with Executives.
Experience and success leading project teams, demonstrating success through others.
Demonstrated level of success in the development of senior level client relationships.
Experience in defining and documenting processes and driving continuous improvement.
PGMP Certification desired
Expertise with Microsoft Project, Excel, Visio, PowerPoint, Word, SharePoint and PowerApps.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$94420 - $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$99390 - $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$104360 - $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$109330 - $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 334038
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min :
94420
Salary Max :
145770
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.