Job Information
Hiregy Staffing Warranty Claims/Customer Service in Saint Petersburg, Florida
Position Offered by No Fee Staffing Agency
- Location: St Petersburg, 33716 - Hybrid
- Training is fully onsite for about (2) weeks
- Must work onsite Tuesday and Wednesday
Must have the following in order to apply:
- High School Diploma or equivalent
- Two (2) years of customer service experience
- Must have related claims experience
- Must speak, read and write English due to the nature of the position
Required Screenings:
Drug Testing/Screening; Background Checks; Drug Free Workplace.
Job Description:
- By 30 days, process 45 claims a day with accuracy.
- Review, process, and adjudicate warranty claims, ensuring compliance with company policies and timely resolution.
- Communicate with customers, technicians, and vendors to collect necessary information and provide claim status updates.
- Maintain accurate claim documentation, ensuring all relevant information is captured and processed.
- Collaborate with internal teams to resolve discrepancies and adapt to changes in claim processes or company guidelines.
- Perform back-office functions including parts procurement, replacement fulfillment, and research into manufacturer service bulletins for product repair validation.
Work Environment:
Will be discussed with applicant.
Hiring Process:
Submit resume via email.
In order to apply to this position, please click "Apply" located at the top of the job order page, and you will receive the employer contact information. Employer has indicated the means listed are the only means they will accept to apply.
Days and Hours:
Full Time position; Day shift; 40 hours per week; Monday through Friday; Hours: 8:00 a.m. to 5:00 p.m., 9:00 a.m. to 6:00 p.m. or 10:00 a.m. to 7:00 p.m. Complete work schedule will be discussed with applicant.
Pay:
$18.00 to $21.00 per hour; Depends on experience; Benefits are offered.