Job Information
Lumen Senior Lead Communications Manager in Saint Paul, Minnesota
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We are seeking an experienced Sr. Lead Internal Communications Manager with a strong editorial focus to join our team. The successful candidate will have a passion for crafting clear, compelling messages and a proven track record in writing and editing. This role will primarily focus on being the “Editor-in-chief” for our all-company internal employee communications through email, intranet, social media, and other platforms. This person will also support on select HR communications.
The Main Responsibilities
Develop and Implement Communication Strategies: Create and execute internal communication plans that align with the company’s goals and culture, ensuring consistency and clarity in messaging.
Content Management: Write, edit, and distribute high-quality content, including newsletters, emails, intranet articles, social media posts, presentations, and talking points.
HR Communication Support: Work closely with company HR to develop communication strategies and materials that effectively convey messages and engage employees.
Employee Engagement: Plan and execute initiatives to foster a positive and engaging work environment through effective communication.
Feedback Mechanisms: Establish and maintain feedback channels to gauge the effectiveness of communication strategies and identify areas for improvement.
Event Management: Develop content to support internal events, including town halls, employee meetings, and other company gatherings.
Brand Consistency: Ensure all internal communications align with the company’s brand and values.
Measurement and Reporting: Track and report on the effectiveness of internal communication efforts, using data to inform and improve future strategies.
What We Look For in a Candidate
Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
6-8 years of experience in journalism, internal communications or a similar role.
Exceptional writing, editing, and proofreading skills.
Proven experience working with senior leaders and managing executive communications.
Strong project management skills with the ability to manage multiple priorities and deadlines.
Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
Creative thinker with the ability to develop innovative communication solutions.
Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
Requisition #: 337907
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
04/26/2025