Job Information
Google Senior Customer Solutions Engineer in São Paulo, Brazil
Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
Master’s degree in Engineering, Computer Science, Business, or a related field.
Experience in an investigative role such as business intelligence, data analytics, or statistics.
Experience working with database technologies (e.g., SQL, NoSQL).
Experience using machine learning and building solutions.
Experience working with systems (e.g., Linux, Unix, Windows).
Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
Work with regional teams on globally applicable projects and initiatives. Work as part of a multidisciplinary team alongside solutions architects to accelerate the identification and development of solutions globally.
Be responsible for proactively identifying and building a series of solutions and best practices at a global level to be used by Google Customer Solutions (GCS) customers globally.
Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to thousands of customers globally.
Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
Experiment with new technologies to develop solutions where existing Google products cannot help.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.