Job Information

Kelly Services CUSTOMER SUPPORT REPRESENTATIVE in Rockwood, Tennessee

Job Description

The right person for this position would need to have a positive attitude & be willing to learn with other newly hired employees. Some of the responsibilities for this position are

  1. Effective communication in writing, telephone, electronically, & in person.

  2. Review & handle customer requests

  3. Interface with internal & external customers

  4. Work with multiple shipping area (on site & remotely).

  5. Respond promptly to customer inquiries.


  1. AS Degree or equivalent Customer Service experience

  2. Knowledge of principles & processes for customer & personal services

  3. Logistics experience preferred, both domestically & internationally

  4. Manufacturing experience preferred

  5. SAP experience preferred

  6. MAPICS (AS400) experience preferred

  7. EXCEL is used in this position, higher level of use is preferred

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping

you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ

each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a

leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable

a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety

of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,

individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.