Job Information
Rochester Institute of Technology Senior Staff Assistant in Rochester, New York
8841BR
Position Title:
Senior Staff Assistant
Organization:
Counseling and Psychological Services
Job Responsibilities:
Provide administrative support to the department Director, attending to a wide range of administrative details, day to day operations and clinical issues. Arranges appointments, meetings, conferences, etc. Provide back-up support and reception as necessary including receiving clients and facilitating check-in process.
In collaboration with the Associate Director of Wellness Finance and Operations, supports financial processes for CaPS, including procurement card management and reconciliation, financial report generation, purchasing, journal entry corrections, and budget management. Processes travel expense reports to ensure university resources are appropriately utilized and documentation adheres to current best practices. Maintains files per university records management practices.
Administers calendar management for professional staff and doctoral training program. Supports various CaPS activities by arranging rooms and hospitality, scheduling interpreting services, and other functions as appropriate. Calendaring includes reconciling two separate calendaring systems to ensure adequate information between systems and eliminate informational gaps. Ability to learn additional software systems as the need arises.
Supports human resource processes for CaPS. In collaboration with the Director and Associate Director of Wellness Finance and Operations, supports CaPS staff search processes utilizing online applicant tracking system, drafts and facilitates the processing of HR forms and provides guidance regarding university systems and administrative practices. Maintains files per university records management practices.
Supports general office management, including but not limited to: key coordination, telephone management, record retention coordinator, FMS liaison, office/capital equipment inventory and maintenance, mail and HUB liaison and interacting with other campus partners as necessary. Utilizes various record keeping modalities, including hardcopy and electronic systems management as appropriate.
Exercises judgment and independent initiative; handles time sensitive matters that require concise problem solving and a high degree of confidentiality.
Prepared to field inquiries from students about the range of services offered by CaPS and explains eligibility requirements, intake procedures, session limits, cancellation policies, and confidentiality laws. Facilitates the referral process for faculty, staff, administrators and parents who are assisting students in seeking services from CaPS.
Other duties as assigned.
FLSA Category:
Non-exempt
Requisition Number:
8841BR
College/Division:
Student Affairs
Required Application Documents:
Cover Letter, Curriculum Vitae or Resume
Employment Category:
Fulltime
Additional Details:
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
How To Apply:
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :
114H
Required Qualifications:
Education:
- Associate's degree or equivalent experience: Business Administration or related field
Experience:
- 2 years of progressively responsible administrative experience including developing and managing integrated administrative and communications activities and ability to work in a fast-paced, collaborative environment.
Skills:
Strength in customer service delivery and relationship management
Demonstrated experience working with highly sensitive and confidential information
Intermediate technological competence, computer mastery using database software (Access and Excel), other Microsoft Office Suite software.
Ability working with multiple enterprise software systems
Excellent written and verbal communications skills
Maturity and judgment, self-motivated/take initiative. Flexible; adapt well to change; manage risk and uncertainty with poise.
Possess ethical decision making skills, discretion, and sound judgment.
Proficiency in American Sign Language or willingness to learn
Preferred Qualifications:
Bachelor’s degree in business administration or related field
Five or more years overseeing high traffic, health-base front office operations
Experience in higher education workplace
Knowledge or experience with HIPAA and/or FERPA confidentiality practices
Prior experience with Oracle, SIS, Maxient, and PyraMed
What do we believe at RIT?:
Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.
As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).
Work Location:
Henrietta Campus — 100%
Job Summary:
Reporting to the Director of Counseling and Psychological Services, the Senior Staff Assistant provides comprehensive administrative support for RIT’s Counseling and Psychological Services Center (CaPS). The Senior Staff Assistant oversees the day-to-day operation of the front desk and assists with the development and implementation of the unit’s various services and programs. The Senior Staff Assistant plays an integral role, along with other Wellness support staff, in supporting our programs and services to students and may be called upon to support other Wellness areas, as needed.
Hourly/Salary Minimum:
16
Hourly/Salary Maximum:
25