Job Information
CCSI INC Rapid Engagement Delivery (RED) and Service Access Coordinator in Rochester, New York
Rapid Engagement Delivery (RED) and Service Access Coordinator
Rochester, NY (http://maps.google.com/maps?q=1099+Jay+Street+Rochester+NY+USA+14611) • Monroe County Office of Mental Health
Job Type
Full-time
Description
Rapid Engagement Delivery (RED) and Service Access Coordinator
Monroe County Office of Mental Health
Rochester, NY Hybrid
FULL-TIME Nonexempt : 40 hours/week
Coordinated Care Services Inc (CCSI) (https://positions.paylocity.com/PositionManagement/wizard/2033539) seeks a talentedRapid Engagement Delivery (RED) and Service Access Coordinatorto contribute their expertise in providing essential business services to our provider organizations and customers. The Rapid Engagement Delivery (RED) and Service Access Coordinator provides the support and guidance needed to engage and then connect high risk/high need individuals to services as rapidly as possible, including but not limited to, services such as DSS, Social Security, treatment, rehabilitative, recovery, residential and other community-based resources. Assesses eligibility for financial assistance and facilitates enrollment for those eligible using the RED team process. Assists with Mental Health SPOA, CD SPOA and homeless outreach efforts as requested.
CCSI is partnering withMonroe County Office of Mental Healthto hireaRapid Engagement Delivery (RED) and Service Access Coordinator.This position is employed by CCSI and working on behalf ofMonroe County.
In this role, you will be
Assess eligibility for DHS temporary assistance and then assist clients with obtaining assistance
Gauge client level of need and makes referral to appropriate community providers as rapidly as possible
Work with DSS financial assistance and emergency housing unit
Provide care management services to clients, employing person centered, motivational and other evidence-based practices
Initiate and follows up on referrals, paperwork and telephone contacts needed for enrollee’s immediate access to behavioral health and social services
Document, enter and maintain records of enrollments, dispositions, team meetings, trainings, etc. as appropriate
Conduct routine outreach to homeless shelters, client homes, clinics and other appropriate venues
Attend community meetings, staff meetings and training related to job duties
Other duties as assigned.
Requirements
Education and Experience
Bachelor’s in mental health, social work, or related human services field or equivalent education and work experience (see CCSI's equivalency chart (https://www.ccsi.org/CCSI/media/pdfs/Equivalency-chart.pdf) )
Experience with a Windows based operating system (Word processing, spreadsheet and database management software
Additional Requirements
Valid Class D New York State Driver License and access to a motor vehicle to meet transportation requirements of position
Ability to satisfactorily complete required background screenings
Facilitates a collaborative process between service providers and with the community
Incorporates recognition of the diverse clientele in daily activities
Recognizes and values diversity within the work environment.
Participates as a member of the team in valuing individual differences and supporting one another’s opportunity to achieve their greatest potential.
Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services
Reviews and revises processes as needed and updated policies/procedures
Travels as necessary to fulfill responsibilities
Respects the confidential nature of certain information you are exposed to in the course of your work performance. Staff working directly with Medicaid data will abide by the specific procedures and policies outlined by both New York State and Federal regulations.
We AreCCSI! (https://www.ccsi.org/)
CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities.
CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development.
We Can Offer You (https://www.ccsi.org/employment/)
Market competitive compensation.
An award-winningWellness@Work (https://www.ccsi.org/employment/wellness-initiatives/) and employee benefits program.
An organization that is committed toracial equity and anti-racist practices (https://www.ccsi.org/employment/racial-equity-and-justice-initiative-reji/) .
Continuousprofessional development (https://www.ccsi.org/employment/professional-development/) opportunities.
A voice (https://www.ccsi.org/employment/employee-engagement/) in shaping CCSI’s ever-evolving diverse company culture.
CCSI does not accept inquiries from third-party recruiters or search agencies.
Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description
49,000-53,000