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Monroe Community College Office Clerk II, Advisement and Transfer Services in Rochester, New York

Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Thu Mar 28 2024 Job Description:

Job Function:

Student Success and Strategic Initiatives comprises the departments of Advisement & Transfer Services, Career Services, Schools/Pathways, and MCC Applied. The Clerk II is responsible for the performance of difficult and complex clerical tasks, requiring independent judgment and decision-making. This position will provide general office support with a variety of clerical activities and related tasks. The Clerk II will need to manage multiple tasks and responsibilities simultaneously and produce high-quality work with minimum supervision.

Primary Functions:

  • Serve as receptionist: greet visitors, check-in students, answer phones, schedule appointments

  • Generate requisitions for administrative supplies and other departmental purchases

  • Generate and review check requests, travel requests, and travel reimbursement paperwork

  • Serve as web liaison; update websites when needed

  • Assist staff with competitive health major change requests and compile student lists for competitive health programs

  • Coordinate employer and transfer college visits to MCC

  • Support event planning and assist with the coordination of acquiring food, parking permits, reservations, etc.

  • Schedule staff meetings

  • Maintain support staff monthly schedule

  • Train new front desk staff

  • Ability to learn and use a variety of software: Handshake, Microsoft Word, Excel, Outlook, Degree Works, Perceptive Content, Starfish, and BANNER (Self Service and Production)

Secondary Functions:

  • Assist with updating and maintaining department manuals, Advisor Handbook, Entrance Requirement Book, etc.

  • Collaborate with student workers to support the self-service areas

  • Perform additional duties as assigned by leadership team

MCC Expectations:

  • Adheres to the College Code of Conduct.

  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

  • Maintains technological competencies utilized by the College.

  • Commits to the philosophy of a comprehensive community college.

  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

    Job Requirements:

Required Qualifications:

  • Must currently hold the title of Office Clerk II OR be reachable on the Civil Service Eligibility list titled Office Clerk II OR meet the below minimum requirements for a provisional appointment, if offered;

  • MINIMUM QUALIFICATIONS: Graduation from high school or possession of an equivalency diploma, plus EITHER:

  • (A) Graduation with an Associate's degree or successful completion of at least sixty (60) credit hours from a college or university; OR,

  • (B) Two (2) years paid full-time or its part-time equivalent office clerical or secretarial experience*; OR,

  • (C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above.

  • *Experience as a Teller, Cashier or Sales Clerk will not be considered appropriate experience for the purposes of these minimum qualifications.

NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

Preferred Qualifications:

  • Graduation from a regionally accredited college or university with an associate's degree in office technology or a closely related field

  • Experience using BANNER

  • Commitment to customer service

  • Candidate should be outgoing, friendly, and possess strong communication skills

    Additional Information:

Job Type: Full - time

Hours: 8:45am to 4:45pm, Monday - Friday

Salary: $38,638.57 per year. Eligible for 6 month increment.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice Non-Discrimination (http://www.monroecc.edu/diversity/notice-of-non-discrimination/)

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