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The Grand Rehabilitation & Nursing Evening Receptionist in Rochester, New York

The Grand Story: Combining beautiful residences with modern amenities, The Grand Healthcare System provides a range of accommodations that go above and beyond your expectations. Our soft linens and cozy furnishings are just a small part of what makes our unique all-inclusive health facilities a preferred destination for high quality healthcare.

Rochester Community Nursing and Rehabilitation Center is currently seeking an evening receptionist.

Duties Include:

  • Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.

  • Providing exemplary customer service in a friendly and professional manner.

  • Overall management of the lobby area and graciously greeting community visitors.

  • Addressing the questions or concerns of prospective or current residents and families.

  • Providing support to the sales/marketing and business office teams.

  • Greets visitors at community’s front reception desk.

  • Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.

Necessary Skills/Qualifications:

  • Experience with hospitality, seniors, health care and service delivery.

  • Customer Service/Hospitality background-emphasis highly preferred.

  • Strong verbal and written communication skills required.

  • Ability to work well with others in a fast-paced dynamic environment.

We offer the Following:

  • Competitive Compensation.

  • Great Benefits Package.

  • Professional Growth & Stability.

  • Innovative Training Programs And much more!

We are an Equal Opportunity Employer –M/F/D/V

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